


Based on authentic user experiences
debi Debi
6730 reviews
N/A
1 year ago
We are very happy with our tub and
We are very happy with our tub and service There were a few issues we wanted addressed and they immediately scheduled an app to fix our concerns We think the seat should be set back further as shutting the door could be tricky with bad hips Also we would move the drain further back so its not stepped on when getting in We are very happy with company and tub
Richard Salter
6730 reviews
N/A
1 year ago
The only complaint is they need to tell
The only complaint is they need to tell the potential buyers they need a water heater bigger than 50 gals and that is the bare min suggest a 75gal other than that the tub is well built and that free shower is great
Joe kreyenbuhl
6730 reviews
N/A
1 year ago
David and his crew did an excellent job
David and his crew did an excellent job very clean and very professional The whole Safe Step team were very helpful throughout the entire process When the job was completed the tub looked like it was made in the space it was installed Thanks Safe Step
Bonnie Reeves
6730 reviews
N/A
1 year ago
The installation was clean and neat
The installation was clean and neat The tub looks like it was installed when the home was being built The installers cleaned up everything when the were finished and completed the install in one day The Installers named Val and Jesse were excellent and knew their job
Sarah
6730 reviews
N/A
1 year ago
SafeStep Walk-In Tub
We just purchased a SafeStep walk-In Tub a tub shower combination It is everything that we were told it would be It is a spa like experience The water and air jets are wonderful The microSoothe air therapy system leaves your skin silky smooth The people that installed it were great and did it in less than a day I highly recommend a SafeStep walk-in tub
Gay La Carmichael
6730 reviews
N/A
1 year ago
All and all a job well done
My daughter and I spent many hours trying to decide what walk in tub we should buy We decided it would be Safe Step I am 80 and this tub was easy to move in and out of with no problem The amenities of the tub are by far above all the other tubs we ve seen From the time we met John Monis our sales person and until the day that Joshua Brunken and Michael Steen finished the installation and the young man Mike that came to fix a knob that had come out our experience has been great I have never done business with a company that employed so many pleasant and caring employees From those that answer the phones to those that come into my home to complete the jobs All in All I d say a job well done We love this wonderful tub
Rose Callaway
6730 reviews
N/A
1 year ago
My New walk in Tube
Eric the person that installed my walk in tube was very professional He did a beautiful job you would think it s been there all the time I m hoping I can convince some of my friends to purchase one But I am really enjoying my new tub with back surgery knee replacements this is all the Theorphy i need So thanks again Safe Step Walk In TubeI really appreciate your services Your Truly- Ms Rose M Callaway
Cheryl
6730 reviews
N/A
1 year ago
Company Ingegrity
Edited on 12 08 2021 I heard from Safe Step and they have offered to cancel my contract and refund my down payment I was wrong to accuse them of being heartless They were very sympathetic to my circumstances I have not had the tub installed yet My partner and I were looking forward to this due to his various handicaps My partner passed away on 11 25 2021 I asked to please cancel the order since now I had a funeral to plan and could use the money They would not agree to this just offered to move the installation date I myself will be having surgery for lung cancer in the near future Was just hoping for some sign of humanity I even offered to forego the 2000 deposit
Sherry Massey
6730 reviews
N/A
1 year ago
My husband and I LOVE our new SafeStep
My husband and I LOVE our new SafeStep Shower Tub The only negative about it is getting out - we love it a little too much Ours salesman Chris was so patient and answered all our questions and even fixed the little rattle coming from our freezer Cameron and Conner the installers were awesome It is truly great to find 2 terrific young men who love their jobs They were oh so polite and friendly May God bless them both
Ed Phillips
6730 reviews
N/A
1 year ago
A great job
A great job The tub was installed and operating in 4-5 hours we waited to the next day for a trial run as some silicone sealer needed to set the tub exceeded our expectations a truly step up all the features work well a real addition to our condo