Savetheduck Reviews

Piumini Uomo e Donna - Save The Duck

savetheduck.it
1.64
28 reviews
Poor Rating
Based on 28 user experiences

Rated 1.64 out of 5 by 28 Happy Customers

10.7%
0%
3.6%
14.3%
71.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 28 reviews

Customer sentiment is highly polarized, with numerous reports of defective zippers, poor customer service, and refund delays contributing to low ratings. Conversely, several reviews praise the high-quality materials, animal-free insulation, and comfortable fit of the jackets. The brand frequently fails at post-purchase support, leading to negative experiences despite positive initial product impressions. Delivery speed appears inconsistent, with some fast experiences and many complaints of significant delays.

What customers love
  • Great product quality
  • Animal-free materials
  • Soft fabric feel
Common concerns
  • Defective zipper issues
  • Expensive pricing
  • Poor customer service

Last updated 1 week ago

D

Sizes run quite small

Sizes run quite small Return Exchange time is only 14 days standard is 30 Made in China

Great company goal poor execution

Wanted to give this brand a try after some friends recommendations I purchased a jacket last November 2019 not even a month later the zipper was ripping apart Contacted customer service and after 3 weeks they offer sending the same jacket with different colour I asked then about other alternative-solutions that wouldn t involve trading of the very same defective product that was almost 1 month ago still waiting for a reply Definitely not the customer service nor the product quality expected from a 300 winter-jacket brand
K

Don t buy online

Don t buy online Save the Duck product s are fantastic I love their mission It s 100 animal free which is very important for me Their jackets are good quality and I ve been very happy with them However when you purchase a 300 jacket and the size is nothing like the sizing chart I assume because of the style and you try to return the item and then have to go through a returning approval process then to be charged 18 for return shipping it s not the level of service you expect from such an expensive purchase Meanwhile I am still waiting for my 300 to come back to me
I

Faulty zipper on Save The Duck winter coat

I bought a Save The Duck winter coat for my 9 year old son and the zipper got stuck on the first day We tried to trouble shoot it but the zipper continued to get stuck and then started to unzip from the bottom up After weeks of struggling with the zipper I returned it I was also dissapointed about how quickly the coat looked worn out and it was also not as warm in the cold whether as we expected I gave 2 stars because it looked good initially and I know the company is attempting a new concept Unfortunately it is not a good product when it comes to kids jackets

About Savetheduck

Visita il Sito Ufficiale Save the Duck e scopri le collezioni Uomo e Donna 100% Animal Free. Piumini ed altri capi senza alcun materiale di origine animale.

United States

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