Scorpionshoes Reviews

Very quick and good price but wrong shoes sent

shoe was pretty dirty when it arrived not sure if it is really a new one

Should make USA size conversion simple to understand and help more with return policy

Please ensure that you have that product before buying it The product that I bought is still offered on the web site

I always purchased with huge confidence from scorpion but recently lost most confidence after a roll of issues with the an order Emails went missing into spam 2 shoes ordered and paid but then quality assurance issues meant one pair was refunded Upon further emails evidently the shoe was just out of stock - IMO should not have been available for sale then Last issue was the shoes that did successfully come to my door comprised of one new shoe and one totally faded in colour and dirty appearance shoe Solution from scorpion was to print a return slip make my way with shoes to a collect and drop point for then a refund The time all this faff took was more than I had spare Whilst I appreciate the offer of a refund I can t be bothered going through the malarkey of the refund and the long and short is the shoes should never have been sent out in the first place I have lost confidence in the ease and quality of scorpion and am unlikely to buy again any time soon

Scorpion Shoes were very slow to respond to questions about returning my item and blamed me for selecting the wrong size when the mistake was theirs

I bought a pair of shoes via the website using my PayPal account The payment went through after which I received an email from an employee s email account explaining that they didn t have those shoes and offered me to choose another pair of shoes My immediate response was that they should have offered me a full refund immediately and then alternatively the option for wanting to purchase another pair of shoes of which they didn t even provide me any alternative style options I felt like they wanted to keep the money and for me as a customer to receive a 2nd preference option to my 1st Overall misadvertising with a website which is out of date to their actual stock and availability Disappointing experience overall

I ordered my shoes from their website late Tuesday afternoon and paid for next day delivery I did understand that I had missed the cut-off time for very next day delivery but assumed that I would receive the shoes on the Thursday By Friday I had still not received the shoes I emailed their Customer Services who replied to advise me that my shoes had been sent by DPD and giving me a tracking no which turned out to be incorrect No apology given at all Monday was a bank holiday and I eventually received the shoes on Tuesday - one week later I emailed Scorpion to request refund of next day delivery charge which they have done and then they emailed me an apology Would I purchase from Scorpion again DEFINITELY NOT

I received a pair of shoes which were similar to the ones I ordered but they were the wrong ones One of the shoes was worn stretched and heavily scratched from off of display I contacted the Scorpion and sent these back to exchange for what I should have received I was left wondering for a while days if they had what I wanted in stock Communication wasn t great at all Slow and in-comprehensive Eventually a couple of weeks after originally ordering my shoes I received the correct ones I know these things can happen and I appreciate I received an exchange but this whole experience was basically a painful disappointing one

Really hard to exchange my shoes the service costs more than scorpion shoes advertises and with no printer I m struggling to get a returns label Lovely shoes just too small and fast delivery from scorpion very disappointing returns procedure