Scottandco Reviews

86 03 charge from Scott and co for a

86 03 charge from Scott and co for a piece of paper then there s the surcharges 47 for a 11 75 council tax arrears They say it s the council but the council say it is Scott and co and no way to find out Question it and they stop the call

Scott and Co dealing with parking fines

Scott and Co dealing with parking fines and bus lane infractions for a car I never even owned at the time Serious lack of empathy and understanding on anything all they care about is money money money Ricky mcfarlane if that s even his real name was rude argumentative and didn t listen to a single thing I told him dealing with this company is a horrible horrible experience and they should be ashamed of themselves and the conduct of their telephone operators

They deal will Scottish Council Tax

They deal will Scottish Council Tax debt Low morals horrible people and live off mistakes for GCC

Brutal Horible Reckless Unresposive

1 word brutal Horrible and Enjoy sending your dept to sheriff officers to add on 100s more You don t stand a chance against this lot unless you don t have a job They use there friends in the council and courts to put pressure on people Depts such as 30 can instantly turn in to 100s due to bailiffs and sheriff officers who actually work for them This lot enjoy calling wrong numbers and don t have any type of balance statement system on there site they suggest Calling them on there premium rate number with no one that picks up There number is a premium number so good luck getting though if you don t have enough to call these numbers you ll wait for god knows how long then you will get a real horrible person on the other side You dont stand a chance if your own dept to this lot hope for a Decent offer but they will pressure how the whole lot including the sheriff officer signature bill And god forbid dont miss a Payment last i checked they charge a nice 20 for each missed DD so again a nice earner for this lotScott CO if your going to collect dept do it propely Update your records as other companys do and get a Prober Statement system in place and a prober team to anser the phones your making anouth money out of Unfortune people as it is

bullies

Payments were going through successfuly until one of the staff from Scott and co phoned me then added a grand onto my dept in an ex partners name who i haven t lived with in over 5 years There too lazy to search for people who owe them money so they penalise people whos names were accociated with theirs I tried to tell them its nothing to do with me then the lady on the phone started threatening me with wages arrestments and repeating the fact that I said I knew said person Also after all that carry on they ask how much can you afford to pay now that you re another 1200 in dept I said same as usual 100 pm they said aah were looking for 160 now Mr Allison So I told them where they could shove their 160 As a result of scott and cos bullying my earnings are being arrested I told them what I could afford to pay These horrible sick people at scott and co have been playing games with my mental wellbeing for 7 years now and no doubt there treating others in the same abusive manner the bullying needs to stop

Rang saying it was the city council

Rang saying it was the city council calling He was asking for my address which confused me as I am currently homeless and thought this was a call about housing I gave my friends address where I was staying last year not officially my address He then decides after getting me to confirm my details to say its actually scott and co I m currently 8 months pregnant and waiting for emergency housing So I thought it was a call about that as he said he was from the council So hes just straight up lied to gain my trust I didn t even know I was in debt as I always paid my bills until covid time when I ended up homeless after losing my job Not dealing with them I have enough on my plate My priority at the moment is finding somewhere to live asap before i give birth And im sspecially not dealing with them now they ve lied about who they were

Called after being asked for sent another bill

Called the company after they sent out a second later saying a bill had not been paid I had already paid the bill in full I was put on hold and then after asking for a refrence number for paymnet was told to call back in a week After asking is that not cheeky as its their error and causing undue stress they proceed to hang up on me Disgusting behaviour staff need better trained Why is paymnet not being recorded and we have to chase them up Costing us more time money on calls and stress

Absolutely vile company to deal with

Absolutely vile company to deal with Must train their call handlers how to be rude and obnoxious Nothing but bullies and are NOT interested even when they are in the wrong Should hang their heads in shame

Monsters

Called for assistance and they gave absolutely 0 empathy or understanding I would say they are monsters who work here If you have fallen under these people for debt collection I feel very sorry for you and please note you are not alone in what you will experience There has to be a better way to help people who suffer debt This is why people commit suicide and it s on your hands