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Reviews
2.03
5-star
17.14%
4-star
2.86%
3-star
2.86%
2-star
20%
1-star
57.14%
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Patiently Waiting
N/A
11 months ago
Contact FBI ic3 gov
Scam any one can create an app and have it on the apple or google store FYI They are making money off the charges and you never see an increase in your credit score I have reported them to the Federal Trade Commission the Attorney General s Office the BBB and the FBI ic3 gov internet crime complaint line Reach out to the FDIC company and let them know what self is doing as far as getting payments from us but we re not getting the promised service What self is doing is illegal and violates federal laws If we all submit complaints to these places they will be investigated and charged for their crimes These reviews only warn other people
Paris Garden
N/A
11 months ago
Self stated on 9 23 I would receive my
Self stated on 9 23 I would receive my payout in 10-14 days now it is DECEMBER still WITHOUT any payout received These people closed my account without permission and still held on to my money This is a scam There are far better credit builder apps out there like kickoff or stellar fi These people will only destroy your credit
Vicente
N/A
11 months ago
If I could give a zero I would
If I could give a zero I would Unauthorized transaction and claim was denied even though it was made in a different state Like they just take your money and think you won t ask for it back it I will never use this company again don t offer English as a preferred language when the people you speak toYou can t understand F self inc
Andrew Makaroff
N/A
11 months ago
Temporary Score Bump With Fees
With self my credit improved Until I fulfilled the program with no missed or late payments Upon doing so and closing my account my credit score dropped equally to what it gained while paying Self s fees Credit in it self is somewhat of a scam and paying these guys is nothing but a temporary score bump while paying them for it Why bother
Dan Morales
N/A
11 months ago
This company sucks there is never
This company sucks there is never anyone to talk too They give you a credit card and say you can use it but never works They take out like clockwork every month and what you give them after 1 1 2 years you can t get any money out I would not do any business with them period they way they operate I m closing my checking account so they will no longer steal from me Sometimes you are better off taking a loss and wait for the feds to get them
Lore W
N/A
11 months ago
Self started off good until it started
Self started off good until it started nearing the time for me to get my payout I would make payments and they would take 2 weeks to retrieve it They would then claim they couldn t get the money and then charge a late fee They did this for 3 months until they finally decided to close my account and take the money I put up for loan Crooks
Donald Simpkins
N/A
11 months ago
Waste of money and time rip off
They charge you interest on money you put in I closed the account for a refund and they don t credit your account like they take it out but you have to wait on a check Not sure if I ll even get it They promise to send you far less than you put in and credit score went down
Sarah Fonseca
N/A
11 months ago
I am so tired of seeing all the fake
I am so tired of seeing all the fake good reviews I paid 440 into the credit builder I also paid 200 deposit for their credit card When I finally got tired of them purposely doing whatever they could to lower my score and closed the account I had a 44 balance owed on the credit card They sent me 73 as my payout and a bill for the credit card for almost 200 When I asked why they said they used my 200 deposit to pay towards the balance owed Umm ok so then I would still be in the positive 150 plus the credit builder that they claim you get all your money back And the reason I closed it is because after paying it all on time as scheduled with auto pay they raised my score 5 measly points Yet then they started taking their automatic payment out at like 3am on the day it was due knowing damn well the funds wouldn t be in my account to cover it until 8 am when the banks open So then that s a 15 charge and they lowered my score 89 points for it 73 back and still have an outstanding credit card bill that is on my credit report I CAN T WAIT for more people to catch on and the class action lawsuits to start How can you put 200 towards 44 and still say I owe you Unbelievable They tell you when you start you get all your money back at the end even if you close your account early LIES LIES LIES LIES
Amanda Rae devine
N/A
11 months ago
STOLE OVER 400 CLAIMED I WAS DELINQUENT ON PAYMENTS YET THEY WERE STEALING DIRECTLY FROM MY BANK ACCOUNT
STOLE AT LEAST 100 A MONTH AND CLAIMED IT WAS PAYING FOR MY LOAN THEN ALSO TOOK ADDITIONAL PAYMENT FOR MY LOAN two days later Then they continued to harass me saying I was past due for two months in a row both months they took what they wanted out of my account Which of course ACTUALLY DAMAGED MY CREDIT THANK YOU SOOO MUCH TO ALL OF YOU EVIL MATERIALISTIC NARCISSISTIC GREEDY EXCUSES FOR HUMANS AKA people WITH NO HUMANITY OR MORALS JUST LIKE THOSE WHO OWN SELF
Jus
N/A
11 months ago
I m so glad I read these reviews
I m so glad I read these reviews Thank you all for you information you really saved me from a horrible company it seems like It s so telling when a company can t even defend itself from the reviews How do you wake up in the morning knowing you re ripping people off One of these days y all are gonna come down with a lawsuit false advertisement or something In conclusion I am going with a different company
Christine Mattia
N/A
11 months ago
Self has been a nightmare from the
Self has been a nightmare from the start They claim we have the option of which monthly payments we want to do but they chose that for me They do not disclose how much they will be taking of your monthly payments How do I only have 187 saved at 35 a month for 8 months There are so many hidden fees they don t tell you about beforehand and only once you sign up and are locked in do they tell you about the additional charges They take more money than is saved and keep disconnecting your bank for the bills and rent Their customer service is terrible and if you make a complaint on apple they gaslight you with a generic response and don t let you respond back
Sean Dudley
N/A
11 months ago
Legal EXTORTION at its finest
Wish I could give negative stars they offer a credit building service you prepay for a loan they supposedly pay you after your final payment LOLOL Not only is this BS but if you stop paying they actually have the nerve to send your account to COLLECTIONS TO COLLECT THE UNPAID PREPAYMENT THEY ARE SUPPOSED TO BE SAVING FOR YOU THIS IS THE BIGGEST SCAM I VE EVER SEEN
Jennifer
N/A
11 months ago
No credit reporting was done on the 3
No credit reporting was done on the 3 bureaus Too many fees the money promised back to you doesn t add up Way too many mistakes Just do what you advertise quit scamming folks Class action definitely coming
DidgeryDave
N/A
11 months ago
SCAM So I paid 465 plus a 9 service fee
So I paid 465 plus a 9 service fee while they re allowed to earn interest on my money into this platform to only receive back 375 dollars What a scam I never borrowed any money from these assho es or benefited financially from them with a loan but they set it up as if it was a loan Haven t really noticed my score improving tbh from self financial I had a better rating after using sable
Zachary G from FL
N/A
11 months ago
This company is one of the worst
This company is one of the worst A company taking advantage of what they can legally do but on the edge or what is moral for customers Buyer beware they do not work with you on anything at all and charge insanely high fees for what this is
KC Price
N/A
11 months ago
Horrible way to save and build
Horrible way to save and build credit When you decide to close your account- repayment to you is jumping through hoops sending multiple emails and waiting for what would seem forever I have waited now over 30 days to get my own money back- but they sure do take the payments same and next day I would not recommend self for credit building Find other ways and you will thank yourself later
Candie Brush
N/A
11 months ago
Do not
Do not for any reason attempt to call customer service Go position yourself in front of a brick wall then slam your head into it repeatedly This has the exact same effect My card had fraudulent charges They processed it anyway Tried to get a replacement card I won t bore you with details just remember what I said about the brick wall End of the day this company does not have any customer service based in the U S which means redirected redirected redirected Brick wall I ve yet to get a new card or even ask the right person And literally no one you get on the phone cares even in the smallest amount Do your credit building anywhere else Brick Wall
Patrick Lawson
N/A
11 months ago
Self - The US company that believes in staffing support in other countries
Self the company that apparently steals people s money and says they care about your credit score as they outsource their support to the Philippines Maybe Self should just take their business their as well If your pro USA then don t give Self your business All the support team knows how to do is say we re sorry for the inconvenience and close your account
Christopher
N/A
11 months ago
Accounts closed for being 7 days late ONCE
I have had my accounts for 15 months never late on payments and my billing statements for the credit builder account usually showed that 0 00 was due for that cycle as I typically paid before the statement was issued September I experienced the first late payment due to having not received my direct deposit due to Veterans Affairs having a slight issue While trying to resolve this My Self credit card bill became 7 days late On Sept 7 they closed my accounts having never been late and my credit card balance having been fully paid every single month so that I never carried a balance forward and avoiding being charged interest 7 days late Just 7 days Closing my accounts dropped my credit score 110 points For being 7 days late They collected my savings and still haven t returned the remainder over as they said they would in 7-14 days following the closing of your account This company is supposed to be helping people Poor excuse for a financial company I suggest avoiding them at all costs What s even funnier the credit builder account wasn t even due until Sept 16th August 1st I had paid over 386 on my credit card and had paid it off completely The next due date was Sept 1 So like I said 7 freaking days late is all
Ursula
N/A
11 months ago
Their customer service is horrible
Their customer service is horrible I tried making a payment and I was referred to a chat And when the chat sounded like a robot and just kept saying the same thing over and over that you had to click somewhere and I could never find the place where I was saying to click I ended up just disconnecting because I could never find the button that they were referring to I asked for a customer service number and could never get an answer just kept getting the same response you have to click here so the customer service here is just horrible You ll never get a life person to help you
Whether you are new to credit or rebuilding credit history, Self makes credit accessible. Reports to all three credit bureaus. No hard credit check to start!