AI Review Summary
Based on 135 reviews
Cushion is an app that helps users recover bank fees and build credit by negotiating refunds and reporting payments to credit bureaus. Across numerous 5-star reviews, users report significant refunds, credit score improvements, and easy app usage, while 1- and 2-star reviews cite issues such as no refunds, slow results, and account problems. The app is frequently described as easy to use and effective for credit building, but some customers experienced delays or no financial benefit. Overall, feedback is strongly positive in score but mixed in outcomes.
What customers love
- Easy app navigation
- Fast credit building
- Helpful customer service
- Recovers bank fees
- Simple setup process
Common concerns
- Slow refund process
- No fees refunded
- Account access issues
- Limited bank cooperation
- Unexpected charges
Last updated 1 week ago
M
Marquis McGhee
Cushion is probably my greatest decision I ve made when it comes to helping improve my credit I ordered so much things from Amazon to eBay and everything in between I always felt My purchases should count for my credit since I make them on time and ever since I discovered cushion on a Facebook ad everything has just been self-explanatory easy to understand and intuitive to my experience I referred a few of my friends and I hope they take advantage of cushion because they are just like me with a lot of buy now pay later options that we use day-to-day of our lives
B
Bryson Dewitt
Wow this company has amazed me with
Wow this company has amazed me with every part of there service The app and the setup is totally the easiest app I have ever used Not to mention a representative texted me the day I set up to ask if I needed help WOW
J
Jose
Super great
Super great Got me money in the last year back from my bank after I got hit with overdraft feeds after an unexpectedly big bill last year Using them again this year to monitor for unexpected fees Thanks Cushion
T
Tom Miller
Yup you get your money back
Yup They get you some money back Cut many frustrating hours on the telephone with some cash jockey that doesn t give a rip about you Wake up have a cup of coffee and delight when you get that message We just recovered 150 for you If you have a lot of credit cards accounts and banks that just live on fees this is a little sweet revenge It shouldn t be that if you are charged for an item and it goes over by 25 cents that you now owe 35 bucks to the bank and 35 bucks to the vendor For month to month people living and working in the conditions of a pandemic this is unconscionable Cushion gives you a little more power over your finances
G
gaby africano
wonderfully surprising
I was skeptical at first as I am with any money saving app but cushion has really surprised me in the best way possible I highly recommend using cushion for all bank fees
N
nic thomas
My credit score went up 21 points since
My credit score went up 21 points since joining Have questions they have great customer support However Love I can use Cushion with Klarna
A
Andrew Fouts
I have gotten over one thousand dollars
I have gotten over one thousand dollars back so far This company has really helped me out with bills I forget about them negotiating for me and suddenly there is money back in my account
B
Bom Bom Productions
They have great customer service
They have great customer service The navigation in the app is very user friendly And more importantly they have added 10 points to my credit
A
Ashley
Helpful service set it and forget it
Overall this has been very valuable as I don t have the time to negotiate these fees myself The process is not overnight and you may not get all fees refunded but given customer service hold times currently I am happy to pay for this service and preserve my time
S
Scottie Fedor Dudley
Cushion helped get over 1700 in fees
Cushion helped get over 1700 in fees back COVID hit my family hard and I had to rely on my banks system on approving charges I didn t have for and allowing overdrafts to keep the lights on Highly recommended Safe