Sello Reviews

Sello - E-commerce automation platform

3.29
14 reviews
Average Rating
Based on 14 user experiences

RatingFacts is an independent review platform and is not affiliated with Sello (sello.io). All trademarks, logos and brand names are the property of their respective owners. Learn more · Report abuse

All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 14 reviews

Customer experiences with Sello are sharply divided between highly positive and extremely negative feedback. Many customers praise the platform's strong integration capabilities and user-friendly design for scaling marketplace operations. The dedicated support team is frequently highlighted as knowledgeable, responsive, and solution-oriented, providing excellent assistance. Long-term users report reliable service over many years, with the platform enabling smooth business operations and growth. The technical expertise, efficient project handling, and good business model are also noted as significant strengths. However, a significant portion of customers report terrible support experiences, including being completely ignored via email and having requests cancelled without explanation. There are serious complaints about receiving incorrect products and being forced to pay return postage out of pocket. Some customers describe the service as very bad and label the company as scammers, strongly advising others to avoid it. Overall, while satisfied customers are highly loyal and recommend Sello, dissatisfied customers report fundamental failures in customer service and order fulfillment.

What customers love
  • Strong and reliable platform/integration for marketplace
  • User-friendly and easy-to-understand system
  • Great technical expertise and efficient project
Common concerns
  • Issues with receiving wrong or incorrect
  • Poor returns policy where customers must
  • Requests or accounts being cancelled without

Last updated 4 months ago

V

Terrible Support

Terrible Support Not recommend at all
B

Terrible Support

Terrible Support Not recommend at all
I

Very bad customer service and products

I have ordered a bed rail via my deal and the supplier Sello product delivered a wrong sized item and they insisted me to retain the item as if I need to return I have to pay the postage At last I posted paying from my pocket as I had no other option since my deal also didn t do anything
B

Very bad

Very bad Never again
J

Scammers

Scammers The worst service
S

Never answered at all on any email or

Never answered at all on any email or request just cancelled request to start account for no appearent reason
Looking for Sello alternatives? We've ranked 10+ similar companies by reviews.
View All Alternatives