RatingFacts is an independent review platform and is not affiliated with Sello (sello.io). All trademarks, logos and brand names are the property of their respective owners. Learn more · Report abuse
Customer experiences with Sello are sharply divided between highly positive and extremely negative feedback. Many customers praise the platform's strong integration capabilities and user-friendly design for scaling marketplace operations. The dedicated support team is frequently highlighted as knowledgeable, responsive, and solution-oriented, providing excellent assistance. Long-term users report reliable service over many years, with the platform enabling smooth business operations and growth. The technical expertise, efficient project handling, and good business model are also noted as significant strengths. However, a significant portion of customers report terrible support experiences, including being completely ignored via email and having requests cancelled without explanation. There are serious complaints about receiving incorrect products and being forced to pay return postage out of pocket. Some customers describe the service as very bad and label the company as scammers, strongly advising others to avoid it. Overall, while satisfied customers are highly loyal and recommend Sello, dissatisfied customers report fundamental failures in customer service and order fulfillment.
Last updated 4 months ago