Shadestation Reviews

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Amir mariam Mtoto

2 years ago

I ordered a pair of Gucci sunglasses

I ordered a pair of Gucci sunglasses 289 came with no hard case My concern was that it very tricky to keep safe in a velvet soft pouch I called Customer service and explain the situation she said that s how they come from their supplier with just a velvet Unable to offer me anything And she was quite happy for me to return the sunglasses Went on to remind me to use Royal mail

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Physmon

2 years ago

You don t get a hard case

The glasses did not arrive with a hard case Nor did it have the glasses rope although the packaging for the rope was left in the box The hard case and rope had been taken out I won t use this company again

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Vicky Hawkins

2 years ago

Whilst out for a walk the lens from my

Whilst out for a walk the lens from my Raybans popped out and smashed on the path hard to believe I know I contacted Shade Station with regards to a pair I bought them in January They won t replace and they have to go through Ray Ban So not only do I have no glasses for my holidays at the weekend I have to wait for Ray Ban to let me know if they will replace or refund Not too impressed with this scenario when Shade Station sold me the glasses and I think they should be the ones replacing them

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Usman Ahmed

2 years ago

Came on time however this was clearly

Came on time however this was clearly used before with smudge marks and stickers peeled Reported via email however this was a gift for someone international so had no time to exchange or buy another in time

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Paul Davies

2 years ago

ordered over a week ago

ordered over a week ago no package tried calling no answer have emailed twice with no response Really poorly manged and will now look to commence recovery of my money Really poor company

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Jason Davies

2 years ago

When I purchased my glasses i was given

When I purchased my glasses i was given a choice of next day delivery for 5 95 or standard delivery free 2 to 6 day s Glasses arrived on the eighth day Was not bery impressed with the service to be honest i will be buying elsewhere in future Also customer service were not very helpful at all

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Monique

2 years ago

Quick delivery however received

Quick delivery however received sunglasses with screw missing Sent them back for a refund however still waiting for that to be processed seems very slow Easy to get in contact with customer service I am unsure if I will purchase from shade station again

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Jeanette H

2 years ago

Gucci Glasses GG0225S 199

Bought Gucci Glasses GG0225S 199 order number 1958833 A really sharp piece of metal is on the inside of the right eye emailed customer service twice no reply and can not get through on the customer telephone number Absolute joke like it s a scam company Can t wear my glasses as something sharp is scratching my face so please reply to me customer service as I ve stated my order number

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Allison

2 years ago

Poor quality frames

Poor quality frames I purchased some Tiffany glasses frames which when they arrived had very wonky arms I contacted shade station about this and was told to go to an optician to have them heated and bent into place I followed this advise but was told by the opticians the frames could break due to how much it required bending I decided to return the frames which cost me over 7 postage to return Shade station did not reimburse me for the postage even though the frames were of poor quality and unwearable I would not purchase from shade station again after my experience They do not deliver good quality frames

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Ann Sinclair

2 years ago

I was very disappointed with the

I was very disappointed with the quality of the Rayban Jackie Ohh sunglasses described as grey havana which should have a grey tortoishell frame The frame was a very dull flat shade with little pattern at all Returned for a refund

Rated 3.56 out of 5 by 136 Happy Customers

I ordered a pair of Gucci sunglasses

You don t get a hard case

Whilst out for a walk the lens from my

Came on time however this was clearly

ordered over a week ago

When I purchased my glasses i was given

Quick delivery however received

Gucci Glasses GG0225S 199

Poor quality frames

I was very disappointed with the

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