Shawskensington Reviews

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shawskensington.co.uk
4.12
51 reviews
Great Rating
Based on 51 user experiences

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Rated 4.12 out of 5 by 51 Happy Customers

66.7%
7.8%
9.8%
2%
13.7%
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AI Review Summary Based on 51 reviews

Reviews consistently praise Shaws Kensington for friendly, professional service and reliable property management. Many clients highlight their responsiveness, efficiency, and going above and beyond. Long-term relationships with landlords and buyers indicate dependable, high-quality service over many years. Some reviews note issues with deposit returns and tenant screening, but these are balanced by numerous positive experiences. The overall sentiment is strongly positive across a large volume of feedback.

What customers love
  • Friendly professional staff
  • Fast responsive service
  • Great tenant selection
  • Reliable property management
  • Knowledgeable team
Common concerns
  • Slow deposit returns
  • Inconsistent tenant screening

Last updated 2 months ago

H

I rented a property through Shaws

Caesar and Michael had great patience persistence and professionalism in dealing with testing circumstances I recommend working with them when buying within the Barons Court Fulham area
A

Fantastic

I rented a property through Shaws Kensington and staff were very supportive and professional Especially Jana who was extremely kind and attentive Would recommend them to everyone and will definitely use it in the future
A

Very helpful thanks again

Caesar at Shaws was absolutely fantastic I would still be waiting to exchange on my flat if it weren t for Caesar going above and beyond to help move things forward He was responsive helpful and literally nothing was too much trouble for him I can t thank him enough and would highly recommend Caesar and Shaws to anyone who is looking to buy or sell a property
R

Talitha is very kind and professional

Talitha is very kind professional efficient and trustworthy I have the best experience in finding letting properties with Tailitha in Shaws Kensington
D

Renelle and Caesar were great

Renelle and Caesar were great So helpful and supported our needs to find a suitable place for our children They explored options and resourced many properties for us to view and compare before buying place for us Renelle was so patient and helped us to get suitable builders too They spend few weeks with us until we were satisfied We would strongly recommend Shaws Kensington SYS property Management Ltd
J

Great service great people

We are using Shaws services to let our house Axel on the rental side was extremely efficient in finding the right tenant very rapidly and remains involved as needed and Elodie at Property Management is dealing with very issue promptly and efficiently In addition all the staff we interacted with is nice friendly and helpful We are delighted
M

Landlord s Experience

As a landlord I have been using Shaws letting service since the 1990 s The current lettings and admin team continue to provide an excellent service - professional timely and friendly
R

Thank you Shaws for great work

Having bought the flat 11 years ago via Shaws and rented it out through them all along I recommend them for both for their friendly professionalism Surprisingly few gaps between tenants good tenants almost always and the rent was paid They know what they are doing and they know the area Thank you Olivia Lisa Jana and all in the team Richard W
K

Excellent service from Shaws

Excellent service from Shaws and the Letting Manager Jana Sramova over the years I would absiltely recommend them
H

Excellent Managing Agents

Shaws have managed local rented properties for my wife and i over many years In all that time over 10 years they have proved professional approachable timely adaptable and responsive

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