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1.0
2 reviews
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T

Terrible Experience

I rented an apartment from Shura Apartments for a short period and it was a terrible experience Despite paying a cleaning fee the apartment was dirty and filled with damages upon arrival Despite reporting these issues they were never addressed After holding back the security deposit after I moved out I had to ask for the return several times they also attempted to keep a large portion of my security deposit for damages that were already present before I moved in Overall I would strongly advise against renting from them
J

Shura Apartments false advertising then keeping deposit

Shura Apartments Elena advertised Tortona Stylish Studio having a dryer in the unit on HousingAnywhere dryer since taken down I wired Elena 2100 euro the day before my stay per her request The next day I arrived and there was no dryer in the unit and I immediately notified them stating I could not stay there for months without a dryer so I needed to cancel Elena is keeping my deposit even though Housing Anywhere states if the unit is not as promised you are entitled to a refund They are both playing a game saying I should seek the refund from the other party although the wire was sent to Elena Do not send her any money as you will not get a refund if the unit is not as advertised It is the Property Manager s responsibility to make sure their listings are correct on all platforms they advertise on If the platform made a mistake Shura is not a reputable company by keeping the deposit STAY AWAY from Shura Apartments and Housing Anywhere Now we need to seek legal counsel

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