Sienahome Reviews

Siena Home - Shop Gallery-Inspired Luxury Furniture

sienahome.co.uk
4.32
41 reviews
Great Rating
Based on 41 user experiences

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Rated 4.32 out of 5 by 41 Happy Customers

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17.1%
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AI Review Summary Based on 41 reviews

Reviews highlight Sienahome's exceptional customer service and high product quality, with many customers praising fast delivery and helpful staff like Luca. A significant number of reviews also report issues with shipping delays, damaged goods, and misleading product descriptions. The brand's luxury positioning is frequently contrasted with allegations of selling cheap, counterfeit items. A mix of outstanding support experiences and serious quality control or authenticity concerns are noted.

What customers love
  • Amazing customer service
  • Great product quality
  • Helpful staff
Common concerns
  • Damaged goods
  • Overpriced items
  • Potential counterfeit products
  • Poor packaging

Last updated 2 months ago

S

Purchased a bed and I was away whilst

Purchased a bed and I was away whilst it was ready to deliver they kept it in storage for me and then organise a white glove delivery when I was back
J

Amazing customer service

Amazing customer service I was looked after from the minute I ordered my furniture until it arrived - amazing quality I 10 10 recommend
M

Excellent company and great customer

Excellent company and great customer service Thank you so much
C

I ordered some lights for our living

I ordered some lights for our living room after I had seen an article about this company in GQ The products looked really professional I have to say I am really pleased with the order The customer service team at Siena Home were very helpful in updating me with every step of the way Highly recommended for anyone looking for high end luxury furniture
O

Found them from their GQ article and

Found them from their GQ article and ordered the winter bed After 9 weeks I got it there were no instructions However the team sent over a handyman to install it free of charge
S

Was very helpful and friendly customer

Was very helpful and friendly customer service The quality of my order was exactly what I hoped for
O

Great customer service

We received the Alicia floor lamp with a marble base that was less than perfect Luca arranged a replacement base without argument and provided exceptional customer service Very happy dealing with SienaHome
T

Amazing quality and amazing customer

Amazing quality and amazing customer service Luca was helpful and went above and beyond to make sure I was fully satisfied My sofas are a showcase in my temple home and people love them I love them So much thanks Luca I would highly recommend
A

Can t recommend Sienahome enough

Can t recommend Sienahome enough I brought a few pieces for my living room the quality of these pieces are fantastic and look phenomenal in my new home Massive point for customer service too I need a little guidance before purchasing and received quick and clear answers Thank you so much
D

Very happy

Ordered Hana wall lights and asked for a recommendation for a matching ceiling light Luca has been so helpful 5 star member of staff Great communication friendly yet professional Absolutely love my lights and would definitely use Siena again

About Sienahome

Elevate your space with Siena Home s gallery-inspired furniture curated for luxury and inspired by the enchanting city of Siena Italy

United States

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