Simplyhealth Reviews

Simplyhealth | Health & Dental Plans to cover you

simplyhealth.co.uk
3.56
136 reviews
Great Rating
Based on 136 user experiences

Rated 3.56 out of 5 by 136 Happy Customers

42.6%
14.7%
13.2%
14.7%
14.7%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
I

Been with them for years

I have been with Simply Health for many years since they were HSA It is easy to claim and check your entitlement with a computer but if you have a problem they only seem to have robot s to answer your enquiries I d prefer a human being tbh If you have a problem though I found not being very good with i t as I am that I struggled to resolve it on my own They have not caught up with the times and don t offer cover for over the phone skype zoom consultations which seems ridiculous since Covid and the rise in this kind of online therapy age Otherwise I think that it is really good that they cover alternative therapies such as Homeopathy Accupuncture Osteopathy etc which makes them affordable to access
M

Too long to answer phone

Been with them for years but no longer value for money only used dental so far usually 2 visits can only claim for 1 Tried calling 3 times on my days off to cancel constantly on hold No way of cancelling online so cancelled my direct debit Shame as claiming was nice easy
J

Balance sheet needed from this company

Take too long to answer the phone I have been with Simply Health for many years and in the past they always answered the phone promptly Now this has completely changed far inferior service I am not satisfied by your reply as there is no attempt to address this issue
D

The pressurising to go online

Still waiting for a paper hard copy of statement from a claim submitted and acknowledged 29th December Find it difficult to know just what I am allowed to claim during a year Don t really think its worth the annual fee but with the slow reponse can t really work out whether I m in credit or not
A

My views on Simply Health

I have been with this Company for a very long time I did not like having to deal with a virtual assistant I prefer talking to a human being Simply Health are doing well I will continue to be a customer they have always helped in the past paid claims on time and been helpful
J

The problems I had finding a contact

The problems I had finding a contact phone number The negative feelings that I experienced during my phone conversation I have never had this lack of help fromSimply Health in all the years I have had a policy
B

simple health keep increasing monthly fees

If you add up the treatments that you will use in a year compered to what you pay it can work for you but when simple health notice this next year they increase there monthly fees to get rid of you
C

One paid straight away as usual

One paid straight away as usual New type of claim further information requested

About Simplyhealth

Health cover on your terms. Online GP appointments 24/7, counselling, and help with the cost of treatment including optical and dental.

United States

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