Sink Reviews

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sink.clothing
2.45
11 reviews
Poor Rating
Based on 11 user experiences

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Rated 2.45 out of 5 by 11 Happy Customers

36.4%
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63.6%
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AI Review Summary Based on 11 reviews

Customer sentiment is polarized between severe fulfillment issues and high product satisfaction. Multiple reviews detail non-delivery, wrong items, and unresponsive customer service. Conversely, several reviews praise the premium quality and comfort of the clothing received. The company demonstrates significant operational failures in logistics and communication. Reviews highlight inconsistent experiences with the brand.

What customers love
  • Great product quality
  • Soft material feel
  • High clothing quality
Common concerns
  • Non delivered orders
  • Wrong items sent
  • Unresponsive support
  • Long delays

Last updated 3 months ago

G

Sent a pair of shorts back 2 weeks ago

Sent a pair of shorts back 2 weeks ago and still not received an update from sink on the status of the exchangeQuality of original shorts were great logistics and customer service not so
J

Order went in Last March

My Order went in Last March now it s almost the end of June I have only received 1 item not the other sink swim ignore my emails now and I haven t any information Terrible experience and not a good or reliable company I am out of pocket too They are not worth the hassle tbh
A

I ordered swim shorts for 120 euros

I ordered swim shorts for 120 euros I paid a shipping fees of 20 euros 2 days later shipping company requested me to pay taxes of 40 euros nowhere on the website it has been mentioned So the total cost of swim shorts is 180 euros The wrong Item arrived 5 days later Sent a message to support and they told me they would send me swim shorts in 1 day with taxes being paid One week later I received another message from the delivery company requesting me to pay taxes Sink Clothing is a very immature company with 0 customer service How you can sell swimming shorts for 120 euros 180 including taxes and not provide customer support This is bizarre
N

I ordered a pair of trunks ahead of an

I ordered a pair of trunks ahead of an upcoming trip the company ended up sending the wrong model and color item I requested the exchange with hopes I could get the issue corrected in time but the company had the item in dispatch status for over a week without any shipment actioned not worth the premium price tag given the lack of service and resources
R

Scammers and Thieves

If you are 100 sure the items you order will be correct then all good Otherwise avoid this company at all costs They are scammers with zero customer service in place They have no real returns process - send back to an address they give you with a note inside at your own expense I sent back 1 pair of shorts 2 weeks ago for a refund following the instructions given I have heard absolutely nothing from them They ignore emails and I suspect I will never see my money again Its theft
M

Money lost Be careful

Order a pair of swimming trunks on 2nd of July and never received anything so far First the girl from costumer service replayed quickly and friendly they are out of stock and will have delay I agreed and got informed about sending it on 2nd of August But now no answer anymore money lost no reaction to my request for refund or delivery JUST DONT ORDER AND LOOK OUT FOR ANOTHER COMPANY
M

Don t risk it

Do not order from this company if you expect delivery within a reasonable time 2 weeks and still waiting Emails requesting status updates unanswered
L

Top Quality Stuff

I took a gamble buying from Sink clothing because I know with smaller brands the quality can differ from what s shown in the pictures but I was very happy when I received my hoodie It s very good quality extremely comfy and has become one of my favourite pieces of clothing
B

Very good

it is very good and warm
A

Love it

I honestly wasn t sure about ordering from here but after buying one of the hoodies id definitely recommend it if your unsure about buying something from here the hoodie i got is very high quality and the material is extremely soft and it hasn t changed after being worn and put in the wash a few times unlike some other jumpers ive ordered ive only had it a few weeks but its definitely a new favourite the only thing i can say is that id like a few more colour options but honestly its so good for the price and what it is

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