Skinlibrary Reviews

Shop Korean Skincare UK Vegan Skincare Skin Library

skinlibrary.co.uk
4.54
71 reviews
Excellent Rating
Based on 71 user experiences

Rated 4.54 out of 5 by 71 Happy Customers

78.9%
9.9%
2.8%
2.8%
5.6%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 71 reviews

Overwhelmingly positive customer feedback highlights fast delivery, quality products, and excellent service. A small number of negative reviews cite issues with order fulfillment, damaged goods, and refund delays. Many customers appreciate the complimentary samples and handwritten notes. A few concerns are raised about stock availability and website information depth.

What customers love
  • Fast delivery
  • Great product quality
  • Free samples
  • Handwritten note
  • Helpful service
Common concerns
  • Out of stock items
  • Damaged products
  • Refund delays
  • Expensive pricing
  • Limited range

Last updated 4 weeks ago

K

Terrible experience were not

I love this product and it s my 3rd bottle But this time I realize that when I pour into cotton pads my fingers get wet never took notice of it until I realized the bottle is leaking I d love a replacement
K

Cancelled order

I received my items but they were not sealed and the a bottle of serum was half empty and used Only one bottle was sealed and I don t buy used items Not good I have emailed them but no response as yet
R

I am stil wainting for refaund

Order paid for confirmed then cancelled very disappointed
R

I still haven t received my order

I still haven t received my order I ve contacted the support email THREE times asking for an update and NO ONE has responded Horrible experience

About Skinlibrary

Shop the best in Korean skincare products in the UK Create a cruelty free skincare routine 10 OFF your first order free delivery on UK orders over 25

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