Skinlibrary Reviews

Shop Korean Skincare UK Vegan Skincare Skin Library

4.54
71 reviews
Excellent Rating
Based on 71 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 71 reviews

Overwhelmingly positive customer feedback highlights fast delivery, quality products, and excellent service. A small number of negative reviews cite issues with order fulfillment, damaged goods, and refund delays. Many customers appreciate the complimentary samples and handwritten notes. A few concerns are raised about stock availability and website information depth.

What customers love
  • Fast delivery
  • Great product quality
  • Free samples
  • Handwritten note
  • Helpful service
Common concerns
  • Out of stock items
  • Damaged products
  • Refund delays
  • Expensive pricing
  • Limited range

Last updated 4 weeks ago

K

Love my stuff

Love my stuff On my second order
N

I m very pleased with everything

I m very pleased with everything the only complaint is that it took 10 days for me to get the package I ordered Nina
K

Only used for 15 days but can see the

Only used for 15 days but can see the difference already spots became lighter
K

It love the acwell cleansing toner but

It love the acwell cleansing toner but wanted to buy along with other things but you guys are almost always out of stock on something Had to get the corsrx cleanser from somewhere else
K

Great website

i love this website and the various products offered especially kbeauty i wish the website offered more information such as what products can be used together and what should not be combined as i am aware that some chemicals should not be mixed would be nice if this incorporated into the website
R

I ordered from Skin library for my

I ordered from Skin library for my friends birthday but delivery is not fast Customer services is very kindly
R

Replied back - just took a bit of time

I have yet to receive the item The tracking order doesn t seem to work and have had no comms from skin library despite emailing them asking for any information as to its arrivalEdit - I ve just received an email back Fair play it s the Royal Mail strikes causing the issues Thank you for replying back

About Skinlibrary

Shop the best in Korean skincare products in the UK Create a cruelty free skincare routine 10 OFF your first order free delivery on UK orders over 25

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