Skullcandy Reviews

Skullcandy Headphones Earbuds Gaming and Speakers

3.65
69 reviews
Great Rating
Based on 69 user experiences

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AI Review Summary Based on 69 reviews

Customers consistently report excellent support with fast, friendly, and professional responses that effectively resolve issues. Many praise the product quality and durability of Skullcandy headphones. Some reviews note expensive pricing and occasional quality control issues with defective products. Delivery times are criticized as slow in some regions despite overall positive service experiences. Strong brand loyalty is evident with long-term customers who continue purchasing Skullcandy products.

What customers love
  • Great customer service
  • Fast responses
  • Effective support
  • Professional service
Common concerns
  • Expensive pricing
  • Slow delivery
  • Defective products
  • Return issues

Last updated 2 months ago

Z

I am honestly shocked that my favorite

I am honestly shocked that my favorite brand is going to dogs these days in terms of quality control I have been sincerely giving Skullcandy chance after chance starting with Skullcandy Riff wireless which broke in less than 6 months because of the poor build quality Then I got a warranty claim for it and used the voucher to buy Sesh Evo I was very happy with it for 5 months after which one of the two buds started malfunctioning and started losing charge within 15 minutes I once again tried to claim warranty and got the replacement To my shock and dismay even the replacement has the exact same issue in fact the left bud does not even charge when placed in the case How can Skullcandy blatantly do this I absolutely love the bassy sound quality but I am now forced to look for an alternative
S

Headset didn t function difficult return proces

Update on the review below In the meantime I have received a refund which is good Thank you for that Skullcandy Increased the rating Still can t give more than two stars though because the headset didn t work Am hesitant about ordering another headset because the returnproces isn t very transparant Besides that I had to pay for the return costs because the warranty proces is equally not user friendly The headset ordered didn t function - wouldn t switch and or wouldn t connect to my daughter s phone Because I can t judge the quality of the headset for now the one star is for the return proces Finding out how to return the headset wasn t easy Returned the headset on the 21st of August So far no news about a replacement or refund Want to contact Skullcandy through email for an update Have to go through some steps but get caught in a loop so can t actually send a message Please make it simple to contact your company preferably by phone It seems as if you and other companies purposefully make it hard for costumers to return things by making the proces difficult
A

So far I have had good experiance with

So far I have had good experiance with their products however their support has not responded to me at all

About Skullcandy

We Are Skullcandy We don t want you to just listen to music we want you to feel it Shop our selection of headphones earbuds gaming headsets speakers and accessories

United States

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