Slantboard Reviews

Recommend not to buy for delivery to Europe

Terrible experience when buying for delivery to Europe Even though the website slickly switches to a euro price when you give a European address they do not make it obvious that you will have to pay the customs duty for the item to come into your home country in Europe But you will have to pay this and also any additional charge which the delivery company adds for handling this - this is in their small print when you click shipping terms but no more And also the price in is approx the same at the price in pounds which makes no sense when you consider that they will not be paying any VAT on the items but still require the buyer to pay the European VAT upon import and that VAT will be based on the higher price so a double whammy of hidden cost And from my experience even after all this additional expense they cannot be trusted to get the goods to you in a reasonable time The website says delivery will be in 3-5 working days It is now 17 days since I placed my order and the delivery system says the goods only left the UK yesterday And they use DPD for European deliveries and look what Trustpilot says about them as a delivery company They may be a great company with great products but I would recommend only buying if you are based in the UK

Overpriced junk from China

Overpriced junk from China the foam isn t very thick eventually the glue comes off and so does the foam handle The bar size is actually too large so your feet slip out They buy it in from China for about 15 Don t waste your time

Avoid the Reverse Treadmill AWFUL Product

Please avoid purchasing this cheap equipment Excited to see that someone must have put some thought into the difference required between a reverse treadmill and normal one I ordered the product in November to replace by heavily diy d Davina McCall treadmill that I picked up on gumtree for 50 After finally receiving the treadmill this week April I put it up today only to find out that it is a standard treadmill with the slant board branding on it In fact it s an almost identical treadmill to my old one No extra slope no extra resistance and to make things worse it s cheaply built and the band slips every now and then just to make things worse Was planning on buying some more products from these guys but will give it a miss now My advice would be to purchase a standard treadmill for half the price rather than one of these as you will be getting the same thing Very disappointed after the long wait could have been a great product if done correctly Edit I am guessing by the fact that this company is now offering a Reverse Treadmill v2 they are admitting that they fraudulantly sold normal treadmill as reverse treadmill Make a bit of a mockery of their reply below I am assuming I will have my money refunded to me now they are admitting selling a sub standard product

Rubbish product and customer service

What an absolutely terrible experience it has been dealing with this company I ordered the reversed treadmill as it seemed a good product and an alternative to the backwards treadmill which is an American brand However on receiving the item I found it to be a very cheaply made alternative I let them know about the issues straight away and they gave me contradicting advise to tighten bolts for one issue and loosens them for the other On questioning this I have now not heard from them in a week They were all too quick to respond while I considered buying the product I would have bought other products from them but not a chance now Complete waste of money Avoid like the plaque UPDATE- the company flagged my review as containing harmful or illegal content in an attempt to have my review removed Clearly they are trying everything they can to silence their customers perhaps they should look at providing actual refunds and some level of customer service in order to stop getting bad reviews clearly lots of people are having a similar experience

Reverse Treadmill - DO NOT BUY

I recently bought the reverse treadmill from SlantBoard and it is completely unusable It has no meaningful resistance making it impossible to get a workout and blood flow to the legs If you are buying this to mimic reverse sled pull or follow the ATG Kneesovertoesguy training I would strongly encourage you not to buy I also asked SlantBoard for a refund but was informed that the product was performing as expected so was ineligible UPDATE There is a reply from SlantBoard below saying that you can adjust the resistance to make it higher than is available out of the box and to email SlantBoard for instructions I had already contacted SlantBoard and was provided with instructions but the resistance of the treadmill was still incredibly low even after adjustment and not usuable to get a good workout for the legs I wish SlantBoard all the best but I do not want people to waste their money on this product

Do not buy from this company

Do not buy from this company Purchased a reverse treadmill The product is awful and not remotely fit for purpose Customer service is non existent Had to get my credit card company to sort it

Do not buy from this company

If this is not a scam then it is an awful company Ordered the goods on 29th September - information about shipping - 3-5 daysAfter one week - no info so I reached the support They said they will have the goods in two weeks and then they will send the order After two weeks nothing - so I reached them again They replied that some of the goods were on pre order which was not true at the time of my order three weeks earlier and said that they will get the goods in November I asked them to cancel my order because I didn t want to wait two or more months for my order They didn t address my request just provided plain information Then of course silence so I reached them again On the 7th of November they responded that they referred the issue to the account team and a refund will be issued accordingly After one week nothing - I reached them again- they replied that refund might take up to 14 days Guess what After 14 days nothing - I reached them again - response - system does not show any returns returns of what Goods I didn t receive That s all by now I will update if I got my money back Update - 10th of December - more than a week ago on the 28th of November I received the information that my refund is being processed and that the refund should be with me in few days Guess what Nothing Their answer from 9th of December - they will update me when they will have more information After 2 months of emailing with their support team I will update again and again until they resolve this

Recently purchased the reverse

Recently purchased the reverse treadmill and resistance is not working what so ever I ve sent email see if they can sort it See weather it s just a mechanical problem But no resistance setting don t work Once they have sorted will change the star rating I also have fitness you tube so will pit my review on there But you have to give them the benefit of the doubt Hopefully I will be able to sort out the faulty reverse treadmill But for anyone going for refunds and becoming stressed see below You should ask for your money back using chargeback if you paid with a debit card or charge cardpaid with a credit card and you can t use Section 75If you paid through Buy Now Pay Later you can still ask for chargeback but your credit or debit card provider might not agree to do it If you can t get through to the retailer you should check the terms and conditions of your Buy Now Pay Later provider to see if they can help

Would not recommend

I would not recommend this company or its products The product I received was faulty I contacted the company and found the company difficult to deal with I had to argue forcefully via several communications for my statutory rights to be honoured in order to obtain a refund This should not have been the case