Slidewardrobesdirect Reviews

I have taken 3 photographs Unfortunately they can not be uploaded to Trustpilot but if you are remotely interested I can send them to you Photograph 1 shows the reduced bespoke bottom liner installed which would according to you reduce the height so the doors run freely Photograph 2 shows the doors rubbing against the inside of the pelmet In the photograph you can clearly see the doors are still at least 10mm to tall for the opening so the 4mm difference in the measurements that you claim was the problem is nonsense Photograph 3 shows the runner mechanism attached to the door catching the middle door when opening and closing and damaging the door framing that I hasten to add has nothing to do with measurements The doors are too tall for the opening and that is because you made a mistake when they were manufactured but you just don t want to admit it

It is rediculous to suggest that I return the doors The cost to do do would outweigh any benefit and add considerably to replacing the doors and tracks You will have deliveries to make in the Surrey area at some stage so you could collect them but then being helpful is not in your nature I sent this email and photographs to slidewardrobesdirect Dear Ms SanchezI know you don t like to consider the possibility that you are in the wrong but the evidence does not support your defence The opening is 2416mm That I made a mistake is not in dispute Doors were according to you manufactured for an opening measuring 2423mm so the measurement error is 7mm A reduced height bottom liner was supplied as a solution reducing the bottom liner from 18mm to 12mm Effectively this meant that the opening height was reduced by 6mm so the opening height is 1mm This is well within a tolerance you build into the manufacturing process that was explained to me during our email exchanges You can see from the photos that 2 of the doors are 20mm inside the pelmet I thought I could live with it but the doors do not run freely and it has got worse and now they will only close if you help them along and the pine effect coating on the door frame is damaged If the doors are meant to be that high into the pelmet then surely the pelmet needs to be wider so the doors can run freely If you can explain why I am at fault then I am more than willing to listen to your explanation The door floor runner mechanism as you can see catches the other door and has damaged the profile This is factory fitted so I can t see how any adjustment could be made to stop this happening I welcome your comments on the observations I have made RegardsPaul I didn t get a response so I emailed them again today and this was the reply I received All your pictures show is that you mismeasured The doors are not faulty and we will not be collecting them You will need to return them to us We will issue a refund while you remove your review which is a lie Don t contact us again I SUGGEST YOU THINK TWICE BEFORE BUYING WARDROBES FROM THIS COMPANY IF SOMETHING GOES WRONG THEN THE RESPONSE IS UNCOMPROMISING

Good quality doors Extremely poor instructions for installation of soft closing catches Neither myself or a qualified builder were able to fit them Despite a 2hour - 2man attempt We have had sliding wardrobe doors in a previous property and only purchased these after being reassured by someone in your showroom that these were superior and easy to install The soft closing catches were a USP This was not our experience and we are very disappointed We could have saved money and gone to B Q

I was mostly happy with the final effect but the construction was very tricky and not something the inexperienced could achieve I love the sliding doors and shelving effects but feel the actual interior rails are quite cheap looking and not as I had envisaged

I recently bought wardrobes from Slide Wardrobes Direct and found the overall experience to be quite balanced The wardrobes were easy to install with the provided instructions and they look pretty good once set up However I did face some challenges with alignment on uneven floors and the fitting instructions could be improved by providing tips for such issues The doors especially the red ones with mirrors are visually appealing though they could use sturdier fittings for a more secure feeling Customer service was responsive and helpful throughout the process which I appreciated Though the product quality is commendable particularly for the price a few improvements could make it even better I d rate my experience a solid three stars

Brilliant good quality doors whom I have used multiple times before through my business however please make sure you check them over on delivery as I didn t now costing me almost half the original cost again to be repaired

Pleased with product quality doors impressed with delivery and time from order

the wardrobes doors look great but I think you need to be a little bit more than a competent diy er to install these but overall we are very pleased with them and as I said they look and are great value for money

A helpful personal service that provided what we needed and help to get it fitted

The doors were easy to order and arrived within the timescales Communication was eexcellent and I was given a 30minute delivery slot and a call in the morning to say they would be there earlier Very happy with the service Only thing that was unclear was how to get my money back for the samples that I ordered and I never managed to get this deducted from my order as it claimed I would be able to