Slurp Reviews

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Zero communication

Zero communication terrible customer service Demanded pictures of personal ID and credit card over email or they will forcefully cancel my order When asked if there is any other way they simply canceled the order without any room for communication Terrible company customer service DO NOT RECOOMEND for ANY customers outside of Korea

annoying company to deal with

they cancelled my order by accident and thus made me reordered However they proceeded to ship both orders and refused to refund my first order

I Ordered 2 products -Hydromer and Gel

I Ordered 2 products -Hydromer and Gel on 23 December and I still didn t receive my order 2 month later because unaccountably they normalny sell Hydromer even it s not in stock However it was back in stock and they didn t send it anyway so far Customer servise is fine they communicate and also sent me discount 10 because I am waiting so long but still don t send my order for some unknown reason

Never received the product after over 2

Never received the product after over 2 months even though I was charged right away The company was silent after I asked for clarifications multiple times and didn t acknowledge my request of reimbursement They stole my money don t fall for it Horrible experience

Be careful

Be careful I ordered Niacid and Hyaluid on May 11 money was taken on May 13 but I haven t received any shipment confirmation I sent email and messages on their Facebook but no reply

I would give -23 stars

I would give -23 stars Let s start from saying that the scam lays in the lack of transparency They let you order my order was placed when the item was listed as in-stock I spent 48 quids for one product nowhere on the page did they say that deliveries don t take place unless you wanted to spend 30 for DHL further unspecified amount of money for import 3 weeks into my order I still have not received an email about the dispatch They sent an email confirming the order but did NOT include any dispatch notice saying that all shipping have been suspended I wonder whether this is true though Here the message I received from SLURP on Facebook they never replied to my comments and answered in private possibly just to allow more ppl to buy Hello xxxx we e come across your comment on our FB post and we re here to address your concern Unfortunately due to the Covid-19 situation globally standard flights to the UK and other countries via Korea Post that we rely on shipping orders are still suspended and we don t have any estimate as to when they will resume But based on the improving situation in Korea we anticipate that the air traffic will be restored in the coming weeks Pending orders will be shipped in priority as soon as flights to your country resume Our sincere apologies for any delay in shipping your order and sincerely seek your patience and understanding in this uncertain time HERE THE SCAM PART By the way while standard shipping is not available at the moment we can ship your order asap using priority shipping carriers like DHL This means costlier but faster shipping 30USD shipping and delivery typically takes 3-8 working days from date of shipment Also please note that you might have to pay tax depending on your Customs regulations but we will lower the declared value so tax is minimal if not free If you d like to choose this option please let me know and I ll send you an invoice In ordinary websites you read this type of info through appropriate pop-ups so that shall you want to go on with the order you will do so in an informed way This is not SLURP s case On SLURP website you need to actively look for the link leading to what mentioned above Useless to say that such a link is nowhere immediately accessible on the website Basically they take your money and then say see u later This is the most unprofessional brand I have come across hands down

It doesn t work

It doesn t work I just finished the 3rd bottle but there is no even slight difference of my pores

Good experience no issues

I have purchased Hydromer hyaluid and niacid before more than once Original international shipping took forever it is much better now that they ship stateside The products were nice as well They all leave a nice glass finish I have never had to deal with customer service so I cannot speak to that but everything else has been great

Great skincare products

I use the hyaluid and absolutely love it It does take a few weeks to come but in my opinion it s worth the weight because the quality of the hyaluronic acid is a lot better than what you can get at a drug store It absorbs quickly and you can see visible results in a couple weeks - fine lines are reduced forehead wrinkles are less noticeable and it leaves skin super soft It also makes my makeup look better than using without I m on my second bottle and will continue to purchase it

Love Niacid Hydromer - less flare ups smooth skin

I m writing a review because I loved my product so much that I googled it to order more only to discover this site with horrible reviews Weird I ordered Slurp Niacid drops Hydromer got my order surprisingly within a few days I live in CA I use the Niacid under the hydrometer then dab makeup It s only been 4 days and my recent acne problem area my jaw and chin has reduced and the pores on my nose have decreased My skin looks amazingly smooth it holds my makeup very well I use Il makiage I m 39 years old Anyway I m so amazed to have these results exactly what was advertised So I m definitely going to reorder both