Smithstherink Reviews

Furnishing my new flat

We had excellent service from Steve - for almost two hours - eventually happy to leave our order Since then I have spoken to Christopher who has been very helpful in finding approximate delivery times Having lived in Harrogate for 60 years we always like to come to The Rink

Everything from start to finish was perfect

Everything from start to finish was perfect with my order of sofa accent chairs and snuggle chair Great service in store friendly and knowledgeable The delivery drivers on two occasions were some of the best so professional and courteous I can t recommend Smiths enough

First class service advice and purchasing experience

I spoke initially on the telephone to discuss the various models of Himolla sofas available The salesperson was knowledgeable polite and prepared to discuss purchase options I travelled over sixty miles based on this conversation to try the options available I was not disappointed The range was extensive I was able to try out numerous styles try different cushion firmness see multiple colours of leather and wood frame and reclining options Nothing was too much trouble for the salesperson who guided my wife and I through the selection process The model we decided upon was made with an informed decision with absolutely no second thoughts as is often the way when buying expensive items Due to the thorough patient attentive manner of the salesperson exactly the right sofa was chosen Thank you

Search for extra firm mattress

We needed a mattress I called the shop and spoke to Frank who gave me all the information I asked for and based on that went into the shop and bought a Harrison Spinks very firm mattress

Pleasent experience

Staff in store were very helpful and didn t apply any pressure to buy The manager Frank went above and beyond to help and made our purchase a smooth transaction Great communication Would highly recommend

Lovely shopping experience

After looking on the website we visited the shop to look at the furniture I had seen From the moment we walked in the friendly staff made us feel very welcome The lady who helped us look at the settees we were interested in was brilliant nothing was too much trouble and she talked us through lots of different option

Satisfied returning customer

We first dealt with Smiths seven years ago buying two Himolla chairs The price was so much better than we were able to get locally in Scotland We actually came down to Harrogate to complete the deal and had a couple of days holiday on the savings made We have just returned to buy a matching sofa and were pleased to find the same immaculate showroom with its calm atmosphere We dealt with Chris who was friendly and extremely helpful There are no no pushy sales people at Smiths all of which makes for a pleasant experience I can recommend this firm wholeheartedly

Great experience purchasing my bedroom

Great experience purchasing my bedroom furniture here sales staff were really helpful and most importantly patient They ve got loads of choice which is why it took us a while to decide I think we ll be buying more from Smiths very soon