AI Review Summary
Based on 69 reviews
Customers consistently report exceptional, professional, and empathetic legal services from SMQ Legal, with particular praise for solicitors such as Bev Kiley, Lydia Etheridge, Martin Harvey, and Anna for their expertise, clear communication, and going above and beyond during difficult cases. The firm is described as trustworthy, responsive, and highly recommended, though a minority of reviews note delays or dissatisfaction. Overall, the firm is regarded as supportive and effective in achieving favorable outcomes.
What customers love
- Professional and empathetic
- Great communication
- Went above and beyond
- Expert legal advice
- Helpful and friendly
Common concerns
- Slow case processing
- Poor communication
- Expensive pricing
- Unresponsive staff
- Incomplete reports
Last updated 1 week ago
C
customer
Saddened to say this service provided was not great Poor communication not kept up to date promises made were not kept and a report they had done had failed to ask the right questions so the report was a waste of time I have since dismissed them as my legal rep I will not use them again and cannot in all conscience recommend them 06 10 2024Well the Court refused permission to change my solictors however I have to say that the new lady I am dealing with is responsive helpful and understanding Things are starting to move forward