AI Review Summary
Based on 69 reviews
Customers consistently report exceptional, professional, and empathetic legal services from SMQ Legal, with particular praise for solicitors such as Bev Kiley, Lydia Etheridge, Martin Harvey, and Anna for their expertise, clear communication, and going above and beyond during difficult cases. The firm is described as trustworthy, responsive, and highly recommended, though a minority of reviews note delays or dissatisfaction. Overall, the firm is regarded as supportive and effective in achieving favorable outcomes.
What customers love
- Professional and empathetic
- Great communication
- Went above and beyond
- Expert legal advice
- Helpful and friendly
Common concerns
- Slow case processing
- Poor communication
- Expensive pricing
- Unresponsive staff
- Incomplete reports
Last updated 1 week ago
M
Mr Andrew Stiles
My appointment was cancelled twice in the past but whenever I was seen I always got a lot of immensely useful help and advice
A
ANONYMOUS
An absolute and thorough gentleman
I recently dealt with SMQ to represent me for dangerous driving in crown court on my trial date i was anxious agitated and nervous I was approached by a gentleman named Martin who was from SMQ he introduced himself to me and calmed my nerves down and I completely forgot that I was waiting for trial to be very honest the way he handled a nervous man like me was unbelievable I simply don t have the words to thank him and I would also like to thank Ms Shelby who was my point of contact right from the beginning I simply can t thank enough to both of you and I ll recommend SMQ to any one for their any legal matter
J
James
The help i needed
This was my first experience of any dealings with a court having no idea what to do and feeling alienated about the process i was put at ease and given good advice and help with anything i needed from start to finish and cannot thank the company enough for providing me with legal advice Mr John Skinner does his job with total professionalism
M
Martin Dudley
For what was an extremely difficult and
For what was an extremely difficult and emotional experience the support I had provided me with reassurance and renewed focus Having never requested legal aid before I was tentative to the experience and support of the client - I shouldn t of been it was the best choice I could have made Thank you again
C
customer
Great service
Feel like I have someone who is on my side and able to help where possible with my on going case Although not had too much contact with Anna as not been really needed but when I have it is fast and helpful information and makes me feel more at easy and relaxed