AI Review Summary
Based on 69 reviews
Customers consistently report exceptional, professional, and empathetic legal services from SMQ Legal, with particular praise for solicitors such as Bev Kiley, Lydia Etheridge, Martin Harvey, and Anna for their expertise, clear communication, and going above and beyond during difficult cases. The firm is described as trustworthy, responsive, and highly recommended, though a minority of reviews note delays or dissatisfaction. Overall, the firm is regarded as supportive and effective in achieving favorable outcomes.
What customers love
- Professional and empathetic
- Great communication
- Went above and beyond
- Expert legal advice
- Helpful and friendly
Common concerns
- Slow case processing
- Poor communication
- Expensive pricing
- Unresponsive staff
- Incomplete reports
Last updated 1 week ago
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James Murray
I could not thank my solicitor enough John Skinner I have used him since I was 17 and wouldn t think of using anyone else he does everything he can to help out and tells you how it is he doesn t lie or keep anything hidden from you he is 100 true his not just a solicitor he is a friend which is what you want and helps alot couldn t recommend him enough and always point people in his direction thank you Mr skinner
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Jade
Professional and empathetic
I was solicited by Ms Mavalynne Lewis from SMQ Legal I am very grateful for her advice availability and most importantly for taking out time to listen to me It was a very difficult time for me and I appreciate her sensitivity in handling the situation
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Erika Forster
Superb legal services
I can t speak highly enough of Mavalynne from SMQ Legal services she was professional beyond reproach and got theBest possible result for me in court I would not hesitate to recommend Mavalynne or her team to anyone in needOf excellent legal servicesMany thanksRoland
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Kevin Fowler
Excellent Service
The service received was above and beyond expectations Bev Kiley was extremely helpful calm patient down-to-earth and took the time to explain Thank you so much for all your help and hard work and for going the extra mile
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katherine gough
I was amazed today when I was
I was amazed today when I was represented by Ly-dia She was so calming professional and went way above my expectations Ly-dia thank you very much for today you made a bad day bearable JM
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Dave B
Great Service good value and highly recommended
Joe from Bedford SMQ Legal took on my divorce case nearly three years He worked consistently well and was clear and realistic at all times about what outcomes I could expect This is a law firm who is trustworthy and good value for money whilst offering an exceptional service which ultimately led to a good outcome in my case I would not hesitate to recommend them and will use them again if the occasion ever arises
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Leam
Thank you Lydia
I cannot recommend Lydia Etheridge highly enough Hugely diligent highly skilled and knowledgeable Extremely impressed and incredibly grateful for her hard work Thank you Lydia you have been incredible
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Robert Carlos Cerepes
Thank you Lydia for your great support
Thank you Lydia for your great support and advice dealing with matters I know nothing about Your ability to really listen to my concerns has made me feel safer in such a stressful time Also many thanks to Anna for being amazing at getting back to me when I need information
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LeeAnn Dilleyston
SMQ have made a very unpleasant
SMQ have made a very unpleasant experience easier to bear They are informative and honest but compassionate and caring Lydia has been so helpful kept us updated and reassured our fears I honestly couldn t recommend them more highly
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Daniel Stanbury
SMQ including Anna Thank you so much
After a very unpleasant situation SMQ made me feel assured they had my back I would like to Thank Anna especially for going above and beyond She has stayed in touch every step of my Journey through some extremely negative times and has made me feel like there is light at the end of the tunnel and has kept plugging away to help me when the police have simply ignored everything I tried to sort out my situation Anna has been dedicated and the hardest working woman I have ever had the opportunity to speak to and really has worked her proverbial to help in any way she could to the point she has contacted me out of her normal working hours in order to help me I can t ever thank her enough for making my experience a lot easier then she ever had to To everyone at SMQ and especially Anna thank you from the bottom of my heart for all the advice and help you have offered to me This is a highly recommended company with solid people working for them