Snackpilot Reviews

SnackPilot - Discover the world through snacks

snackpilot.dk
3.57
67 reviews
Great Rating
Based on 67 user experiences

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Rated 3.57 out of 5 by 67 Happy Customers

49.3%
16.4%
4.5%
1.5%
28.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 67 reviews

Customers consistently praise Snackpilot for its great variety of international snacks, fast delivery, and helpful customer service. Many reviews highlight the enjoyable surprise of discovering new snacks from different countries and the good value for money. However, several customers report issues with delayed or missing deliveries, unreliable shipping, and difficulties with cancellations or refunds. The recurring themes indicate strong satisfaction with product quality and service, but significant frustration with fulfillment consistency and support responsiveness.

What customers love
  • Great variety of snacks
  • Surprise country theme
Common concerns
  • Cancellation difficulties

Last updated 2 months ago

K

Half of the boxes are never delivered

Unclear terms and conditions Worst customer service Expensive Refuse to cancel subscription even tho terms and conditions are unclear as one section says you can cancel anytime one section says you need to wait the end of subscription Contacted customer service for help simply refused to cancel even tho i was moving to another city Worst experience ever
S

I bought a three-month subscription and

Half of the boxes are never delivered because they use DHL
D

Waiting months for my order which never

I bought a three-month subscription and thought it was actually three months No after that it continued So I cancelled it which wasn t easy to figure out how to do and then I found out I was automatically renewed for three months more So now I have to pay for six months for this
H

They took the money off me last month

Waiting months for my order which never arrived I ve tried my best to contact them but they never responded I haven t received a refund and my bank won t assist me DON T BUY FROM SNACKPILOT
V

Fake promotion and poor quality stuff

They took the money off me last month said it would be sent latest the 30th It was sent out on the 8th Still haven t received it No tracking to check on it either Then they the payment for my next one 3 days earlier than the last When I still haven t received my first box Worst experience with a company up ever Had high hopes but not anymore
T

Please do not order from them they keep

They have promotion on their website stating you get free box full of Kinder stuff but actually you get some random unknown crap that has expiration date 1 month from now Also every single thing in both boxes is candy full of sugar I sent them cancelation request after first box I do not recommend Only good thing is high quality packaging but that s not enough
R

Do not order from Snackpilot

Please do not order from them they keep sending me invoices and packages even after I manually canceled the subscription and customer service aswell confirmed cancelation they are like a lice can t get rid of keep invoicing and throwing things down your throat After 6 months 3 were bought by me 3 were punched down my throat they canceled now they continue to charge me even after cancelation
K

Careful before you subscribe

Do not order from Snackpilot their customer service is useless and the website is broken It will keep charging you over and over money greed company I ve canceled my subscription back in March and sent them an e-mail yet I m still fighting for my rights and being charged for this bullshit Going to sue them if they do not comply soon
S

Don t buy anything

Terms and conditions are not clear It says you can cancel anytime - and you can - but the subscription will only be considered canceled after its period ends I stupidly subscribed for 12 months expecting I could cancel it in case the snacks weren t what I was expecting They re okay but not amazing and in my opinion not worth the money Decided to end the pricey snack subscription only to find I have to keep paying for the whole 12 months anyway Sounds like a scam Yup to me too so please be very careful before you subscribe to anything in this website

About Snackpilot

Let SnackPilot bring you to the wonderful world or snack adventure Experience the best and exclusive snacks around the world delivered straight to your home

United States

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