Soundbright Reviews

Kairey Mitchell was very helpful and

Kairey Mitchell was very helpful and informative

Job well done OJPatrick explained things well and I

Patrick explained things well and I learned some adjustments on the aides Well done

This is customer satisfaction

It has been a pleasure working with Noah very proactive patient and has a phenomenal customer service skill with the customer he made sure my experience was great at all time he s awesome

Setup

Professional instruction Answered questions I had

Noa is one of the best telephone sales

Noa is one of the best telephone sales person i have ever experienced he has done a great job

My first experience was with your staff

My first experience was with your staff persons They were very friendly and helpful She called me to set up my aids and spoke with me until I got all done She even called me back after 3 days of trying the aids We talked about my experience and she was so helpful in listening first about my experience over the 3 days She was helpful in telling me why certain things were happening I said to her let me try and see what will they feel like for 10 or so days and I ll touch base with her in 2 weeks I ask about batteries and she sent me the link to purchase them She also once finding out my ear size is sending me the small ear plugs I am so far enjoying these aids They stay in my ear I don t have to worry about them on the top of my ear falling off like my ones I have They irritated me when wearing my eye glasses and that mass we are wearing now I thank God I tried this hearing aid I recommend them Go for it The noise reduction is great also

Unexpectedly shut down

We almost got it all but she run out of time - I had gotten up but made a mistake and I shut things down and I lost the use of the vibe app Eventually I will be happy when I get this back running

Dedication a positive reflection on your company

Noah is and has been EXTREMELY patient and helpful checking in with us weekly to solve issues with the remote control for volume He is very professional meeting his scheduled appointment times and getting to know his clientele and their individual situations His personality and dedication is a positive reflection on your company