Supermug Reviews

Personalised Gifts - Valentine s Day Mother s Day Father s Day

supermug.co.uk
3.78
82 reviews
Great Rating
Based on 82 user experiences

Rated 3.78 out of 5 by 82 Happy Customers

58.5%
12.2%
2.4%
2.4%
24.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 82 reviews

Customers report consistently fast delivery and high product quality across numerous reviews. The majority of experiences highlight excellent service, timely delivery, and well-packaged gifts. A minority of reviews detail non-receipt of orders and poor communication, though these are outweighed by positive feedback. Overall, the brand fulfills expectations for key items and delivery speed.

What customers love
  • Fast delivery
  • Great product quality
  • Easy ordering
  • Helpful service
  • Good value
Common concerns
  • Expensive pricing

Last updated 6 days ago

H

What a lovely key ring

I was impressed with the communication between them and me for correcting info promptly and then quick delivery
R

Very quick delivery greatly appreciated

What a lovely key ring only took a couple of days to come and my mother in law was so very pleased with it
I

Excellent fast service

Very quick delivery greatly appreciated as was for grandads birthday Looked just like picture great service overall
N

Ordered key ring prompt and efficient

Excellent fast service Thanks
M

Can t praise this company highly

Can t praise this company highly enough Ordered a custom mug and due to a sudden change of circumstances didn t need it anymore Sent an email asking if it was too late to cancel the order and it was but they gave me a refund anyway when they totally didn t have to A company that knows brilliant customer service creates more repeat customers
H

Really good quality key ring and fast

Really good quality key ring and fast delivery
Y

A little nervous initially

A little nervous initially Went through an ad on Insta to order a key ring my wife from the kids Saw some of the reviews here and was concerned Item arrived today and looks great in a cute pouch Ordered on Monday evening and arrived today Thursday
D

Excellent product and very quick

Excellent product and very quick delivery would definitely use this site again
L

Very happy customer

I was very nervous about using this website after reading the mixture of reviews here but I am very glad I went ahead with my order for a key ring It arrived to Ireland on the 6th working day and it is really nice All names are spelt correctly even the Irish ones I know my husband will love it when he gets it on Sunday for Father s Day
H

Love it

Love it I have ordered two key rings for my husband and grandad with kids names I have got them within a week so was very pleased as they arrived before Father s Day They are gorgeous and good quality My husband and his father loved the presents I m getting a key ring for myself now can not resist Was also feeling nervous after reading the comments but it turned out very well 5 stars

About Supermug

Personalised Gifts For Family Friends

United States

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