Supermug Reviews

I order the package and then received an email say because I had ordered a key ring it would arrive in 3 day it took five days to arrive

I love your products I really do They are so unique and treasure bless to all that receive On this instance I m waiting nearly 3 weeks for the delivery and my mums birthday has been and gone What was initially a fast speedy service with the initial delivery hasnt been anything even remotely resembling even amicable customer service Not only is the tracking feature completely disabled but I have not had any delivery since the initial purchase which has been 3 weeks I m heartbroken and I would ask for a refund at this point if it wasn t a perfect gift for my mum Imagine that s your mum Now imagine how much of a piece of rubbish you would feel right now Excuse my language For the first time since I can remember she hasn t got a gift off me on her birthday for the first time in 15 years I m appalled embarrassed and quite frankly angry beyond belief After a speedy ish delivery last time I thought this would be perfectInstead I m left more than disappointed at the fact the product I ordered hasn t arrived Please please update me ASAP Regards Arron goodband