Supermug Reviews

Personalised Gifts - Valentine s Day Mother s Day Father s Day

supermug.co.uk
3.78
82 reviews
Great Rating
Based on 82 user experiences

Rated 3.78 out of 5 by 82 Happy Customers

58.5%
12.2%
2.4%
2.4%
24.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 82 reviews

Customers report consistently fast delivery and high product quality across numerous reviews. The majority of experiences highlight excellent service, timely delivery, and well-packaged gifts. A minority of reviews detail non-receipt of orders and poor communication, though these are outweighed by positive feedback. Overall, the brand fulfills expectations for key items and delivery speed.

What customers love
  • Fast delivery
  • Great product quality
  • Easy ordering
  • Helpful service
  • Good value
Common concerns
  • Expensive pricing

Last updated 6 days ago

R

A little pricey but lovely

Lovely gift delivered on time with no problems Easy to order and no hassle at all A little overpriced for what it was but it was really lovely and I m pleased I bought it
J

Company needs telephone number

Very good product but company needs to have a contact number for customers when they have issues and not rely on emails My product took a week to arrive
M

Delighted with my purchase

Delighted with my purchase Speedy delivery and good quality
C

I ordered 2 extra name tags for

I ordered 2 extra name tags for existing personalized keyrings and was delighted with them The delivery was exceptionally fast and I have no complaints at all about the ordering process My only gripe is the cost of postage for a very small parcel but overall an excellent service
W

Fast delivery and great product

Fast delivery and great product Cost for delivery did seem expensive however
A

Quality took a while to recrive it

Quality took a while to recrive it after several emails
M

Not bad but

To be fair order arrived 3 days after placing it and in good time for Christmas however it was the wrong item and trying to contact them for a resolution is proving more than difficult at present edit not one but two replacements eventually arrived good quality items I would recommend and have added a fourth star
H

Great product

Great product Took a long time to arrive
Y

Excellent mug

Excellent mug - shame legal adviser is spelt wrongly though
D

After excitingly ordering a fathers day

After excitingly ordering a fathers day gift I panicked when looking at reviews But my order arrived in the specified time frame and is lovely

About Supermug

Personalised Gifts For Family Friends

United States

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