Supermug Reviews

Personalised Gifts - Valentine s Day Mother s Day Father s Day

supermug.co.uk
3.78
82 reviews
Great Rating
Based on 82 user experiences

Rated 3.78 out of 5 by 82 Happy Customers

58.5%
12.2%
2.4%
2.4%
24.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 82 reviews

Customers report consistently fast delivery and high product quality across numerous reviews. The majority of experiences highlight excellent service, timely delivery, and well-packaged gifts. A minority of reviews detail non-receipt of orders and poor communication, though these are outweighed by positive feedback. Overall, the brand fulfills expectations for key items and delivery speed.

What customers love
  • Fast delivery
  • Great product quality
  • Easy ordering
  • Helpful service
  • Good value
Common concerns
  • Expensive pricing

Last updated 6 days ago

A

Fabulous ordered one for my dad it was

Fabulous ordered one for my dad it was soooo lovely I ordered one for my farther in law from the kids wasn t expecting it till today so thought I would miss Father s Day but it came last week amazing service and lovely present good quality too xxx
Z

No problems at all

After reading negative reviews on here I was very wary about placing an order I just wanted to say that I am so pleased I decided to place an order on Tuesday and it has arrived today Thursday Couldn t be happier lovely leather bracelet purchased for Christmas
J

Fast delivery and great product

I was apprehensive ordering from here especially so close to Christmas and after reading mixed reviews here I ordered on Saturday evening 19th Dec and received my personalised bracelet this morning first class 22nd Dec I ve had absolutely no issues whatsoever
M

Highly recommended

I was really cautious after seeing the mixed reviews but thought I would take a chance If nothing arrived I would be protected through PayPal and my credit card I could not be happier I ordered a personalised key ring which arrived 24 hours after I ordered it Brilliant quality and a lovely item
S

Personalised keyring

Today I received a personalised keyring that I ordered I am very happy with it the quality is excellent as with the engraving The delivery was also super fast would definitely recommend
A

Thank you for helping me choose the

Thank you for helping me choose the best present for my partner for valentines Good quality and fast delivery and most of all amazing customer service Would def buy again and recommend Zee
A

Super speedy delivery

I was a little bit nervous about ordering reading some of the negative reviews but I m so glad i did I ordered 3 key rings and they came within 3 days Super impressed with speed of delivery and the key rings One has already gone to one grandma who was overjoyed with it Thank you would definitely use you again
L

Excellent service when I ordered an extra tag

I ordered an extra tag for a new grandchild born after my keyring was gifted to me 3 years ago I immediately received an email confirming my order The product arrived safely in a protective cloth bag within a bubble wrap envelope just 3 days after I placed my order online Excellent product and service
K

The key chain I ordered arrived within

The key chain I ordered arrived within days Really lovely personalised and will be great as the gift its intended for Don t be put off by negative reviews I tried my luck and it did pay off just wanted to put a positive review
L

Father s Day present on time good quality

Hi ordered a Father s Day present on Wednesday and it arrived on Saturday although it was squirrelled away for decontamination purposes by the Father unbeknownst to me I then read the negative reviews thought the worst wrote a blistering email feeling a super mug then discovered it on Sunday morning Gift is good quality and was well received by the Father

About Supermug

Personalised Gifts For Family Friends

United States

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