R
Rebecca Worrilow
Got there in the end
Placed an offer on a property in August 23 and finally got moved in in March 24 Before I start this review I would like to take time out to thank Lisa who was on the ball just wish we d had her at the beginning as things seemed to progress so much faster with her involvement Dealing with Talbots Law felt like I was in a toxic relationship At the start everything was great and lots of communication and then all of a sudden that stopped Nobody could get in touch with talbots law nobody was replying to our estate agents the sellers agents the sellers solicitor and our buyers solicitor I even tried to email numerous times and it would either send and id get no reply or it would send and I d get an automated out of office reply with a forwarding email address I even emailed that person and still no reply I was getting quite concerned at this point because we d already paid them It wasn t until I d done some digging that it turned out talbots had had an incident with the IT systems and were working to resolve it Eventually somebody else from talbots got in touch with no apology for the ghosting that we d encountered and it was all systems go again however once again that stopped and we were back in ghosting mode Eventually after many weeks and different people we were then assigned Lisa who really did get the job done Would I recommend Talbots Maybe if you like the feeling of being in a toxic relationship or want everything to go at a snails space then yes if that s not for you then no I wouldn t