Teletextholidays Reviews

Teletext Holidays | Affordable Holidays with Deposits from £49pp!

teletextholidays.co.uk
3.57
139 reviews
Great Rating
Based on 139 user experiences

Rated 3.57 out of 5 by 139 Happy Customers

43.2%
13.7%
14.4%
14.4%
14.4%
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L

Unacceptable customer or lack of service

Had to call back on more than 4 separate occasions to deal with the same issue Each time I was on hold for at least an hour I had to explain the situation over and over again for every different agent I spoke to often bounced around between 2 or 3 different ones each one placed on hold for an hour or more When speaking to agents they were more interested in trying to upsell than to solve my issue
D

i spent over 5 hours on the phone

i spent over 5 hours on the phone trying to rebook a holiday i paid for in sept 2020 to be put on hold hung up on not the right department wouldnt usually moan but you have 700 of my hard earned money and ive not requested a refund just to move the booking if this was an option onlone it would make life easier for many customers hours of listening to your music and getting no where forced me to drink Gin
S

Well done Preston

After months and months of being lied to trying to get my refund was not until I spoke to a man called Preston who actually bothered to help If only all the staff was like him How comes he could sort my refund but everyone else just lied to me for so long Have booked with teletext for years but after this experience never again As for Preston 5 stars
K

DO THEY EVER REPLY TO CONTACT

DO THEY EVER REPLY TO CONTACT Following THEIR mistake with missing something off my booking I have emailed rang messaged via Facebook and Twitter and do not receive any reply Appalling customer service
R

Payment made but no after service

After paying for the holiday Roy and Noel did not return my calls with queries I had - very disappointed with the service
A

Last minute booking

Originally very pleased with our booking Roger was very helpful with finding us what we wanted I can t really find fault with the Paradise bay hotel but the full sea view we were offered during booking turned out to be a view of the car park at the hotel desk we were offered at an extra cost a room with full sea view would have been more stars but original room was a disappointment and coupled with that a bad return flight with Ryanair We have tried on three occasions to contact Teletext by email they suggested without any success However we did manage to enjoy the break in Malta Would probably think twice about booking again with Teletext
R

Not good with returning calls

I phoned Noel yesterday re my holiday which I booked the previous day He said he would call me back in 15 minutes I am still waiting for the phone call Teletext is supposed to be competitive but it seems I paid a higher price than other holiday companies
R

Totally unprofessional

I have not booked through teletext and the whole encounter left me feeling super uneasy The man I spoke to called me love ended up making me feel stupid told me he sent emails he clearly hadn t and felt so much like a scam He said any quote I had he beat by at least 150 So much pressure to book
R

Very helpful at the start after you ve paid it s a different story

Ash was very polite and very patient with us and found us the best deal Will use teletext holidays Thanks ash However since then everyone has been useless at helping us no callbacks can t find boarding passes and will never use you again
C

I ve booked a holiday through them and

I ve booked a holiday through them and like others the price did go up considerably compared to what was advertised But I still went ahead Just tried to change the accommodation and they wanted 2k more Would cost me the same to cancel the holiday completely losing a considerable deposit and then booking the new hotel through Tui Won t be using them again after this trip

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