The Vesey, exceptional private healthcare in Sutton Coldfield & Birmingham.
Based on authentic user experiences
MRS R BASSI
6732 reviews
N/A
11 months ago
We had an appointment with Prof Raja
We had an appointment with Prof Raja Gupta Neurologist I sent all the necessary history about my daughter in advance with a diary of events I specifically asked he looked at it before seeing us He spent the allocated time totally unaware of any history regarding my daughter Wasted the time going over the same things which have already been sent to him Answered a call on his mobile left the room Charged us 300 cash to receive a written report which I had to chase The report was everything we had sent him prior one small paragraph of his suggestion which was nothing No diagnosis or further plan A total rip off will be putting formal complaint to get my money back It s insulting
Mica Weekes
6732 reviews
N/A
11 months ago
Sadly I wouldn t recommend The Vesey
Sadly I wouldn t recommend The Vesey I agreed to receive a refund in May 2024 for a treatment as it couldn t go ahead due to a sourcing issue After weeks of chasing for an update and being promised call backs I ve had nothing I put in a formal complaint and I have had no acknowledgment of this whatsoever It s a shame as prior to this refund issue I have received a brilliant service I am not sure what is going on but I get a feeling I am being fobbed off
Laura M
6732 reviews
N/A
11 months ago
Awful service from The Vessy
Awful service from The Vessy Attended for two blood tests back in June and didn t ever receive the results Received 20 refund from 70 paid the practice continue to ignore my emails and calls Now following up with Trading Standards
AL
6732 reviews
N/A
11 months ago
Unreachable Unprofessional Possibly Fraudulent
I am absolutely appalled by the service at The Vesey I paid upfront for an allergy and intolerance test but ever since they took my money they have gone completely silent Not only did I receive no confirmation email for my appointment but every attempt I ve made to reach out to them has been ignored I ve called multiple times left messages and even showed up in person only to find an empty reception area with no one there to assist me When I finally managed to speak with someone they promised a call back the next day but of course that never happened This kind of treatment is unacceptable especially in a private hospital where patients expect high-quality care and professionalism It feels like they re running a scam taking people s money and then disappearing Do yourself a favor and avoid this place at all costs they have shown themselves to be untrustworthy and frankly fraudulent in their approach to patient care
Lee
6732 reviews
N/A
11 months ago
Avoid at all costs
I very rarely leave reviews however I feel it necessary to leave feedback after my experience at The Vessey Honestly words fail me how unprofessional they are and how they remain operational is beyond me Too much to detail in full however to summarise Wellman Check arranged and let s just say the tests were basic to say the least 2 blood tests over 3 weeks no results they requested I had a 3rd as they didn t realise id had 2 done previously follow-up consultation appointment cancellation with no notice after travelling 45 mins offer of a refund due to their overall ineptness 4 emails no reply refund finally received only after threat of contacting Trading Standards There is absolutely nothing positive I can say about my experience The Vessey - I would love for you to reply to this review to see what you have to say Your expected silence will say everything to people considering using you everyone else - AVOID AVOID AVOID
