Thearchco Reviews

I d bet you could get blood from a

I d bet you could get blood from a stone turn water into wine or grow wings on a pig before you could get the Arch Company to return an email a phone call your tenancy deposit

Useless - never able to contact them since they took over our contract 2 years ago

No Answer to calls no answer to emails EVER Can t even get these people to issue an invoice Total bunch of incompetents How is one meant to run a landlords that is always unreachable is beyond me Every single time we need to get in touch with this company accounts it is impossible to get a hold of anyone Phone just rings on phone position 1 for hours until one gives up I am sure the people in front of me just gave up instead of getting through to anyone This is a repeated issue with this company The only solution tends to be a corporate carpet bomb just to get paperwork which this company is legally bound to provide in the first place Its a total joke If you are reading this thinking about renting a property AVOID AT ALL COSTS

Poor set up

Poor set up Got property in near me with a to let sign up no information online Phoned up to be told we have the lease hold we have no plans to let them because they need work and have no plans to start the work anytime soon Could be years I offered to take a unit and do work myself but was told computer says no Why why why would you put up a to let sign for property you can t let waste of people time

Avoid this company like the plague

Avoid this company like the plague They are impossible to work with would rather leave arches empty that have productivity happening within them We have offered so many ways to improve the yard and area and are constantly hit with brick walls

Terrible

Terrible They re professionals in bully boy tactics and they ve a complete disregard for your business It s about them and making maximum money They have poor customer service and they re honestly animals

Clowns

Absolute and utter mess of a company Emailed regarding a site that was available soon only to find out it was currently available but not updated in the website Registered interest but nobody got back to me within the five day limit so they had to re-register my interest which takes another five days Received a call the day after saying that I would only be able to see the site the day after the call and would have to make an offer the day after that Absolute joke No wonder all the reviews on every platform are terrible

Serious Concerns Over Unfair Tenancy Allocation Process

I recently applied for a property managed by The Arch Co referenced as W004902 Station Approach Upper Warlingham Unfortunately I am deeply concerned about the fairness and transparency of the tenancy allocation process Despite offering a competitive amount the property was rented out to another tenant under circumstances that raise serious questions about the integrity of the decision-making process It appears that there may have been under-the-table dealings involved and as an applicant I believe my offer was not given due consideration This is highly concerning as all applicants deserve a fair and transparent process free from any bias or unethical behavior I have formally requested an investigation to ensure that this matter is properly reviewed and handled in accordance with legal standards I sincerely hope that this company upholds its ethical responsibilities and looks into these serious allegations of potential misconduct It is incredibly disappointing to witness such questionable practices and I urge other potential applicants to be cautious when engaging with this company Fairness and transparency are essential in property allocation and I hope that appropriate action is taken to rectify this situation

Extremely poor company

Extremely poor company After dealing with Network rail for 10 years things were golden Arch company took over increased rent altered contracts for internal and even external work to be the tenants issue We took on a property which we had resided in for some time had many issues and we expected a slightly lower price due to the arches being dilapidated No We are under a disused line Work was carried out on the local lines and drainage was pushed else where In which we felt the affect Now have water sitting within the cladding rusting corrosion and many leaks Internal and external which is now our issue First building i have leased where the property is 100 maintained by the tenant Avoid and look else where 12 years in and now trapped in this mess ArchCo also have hidden costings Pay a little more less find a different tenant and you will be better off in future Frank