Thefrenchpharmacy Reviews

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thefrenchpharmacy.co
4.08
96 reviews
Great Rating
Based on 96 user experiences

Rated 4.08 out of 5 by 96 Happy Customers

62.5%
16.7%
3.1%
2.1%
15.6%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
L

Being poorly in France is not much fun

Being poorly in France is not much fun Having the need of a trusted cough medicine I found your site Offices in France and a 3-5 day delivery appeared ok High delivery costs but expected Ordered Monday had to chase and item only dispatched from UK on Wednesday The terms and conditions do advise possible import tax but not headlined at point of order Friday saw a request from french customs for 7 euros tax Paid Saturday package left customs and due to a bank holiday was delivered to me on Tuesday 1 week 1 day since ordered The french postal system is exemplary this site for accessing UK medicine abroad is currently flawed If I had realised the delivery costs in total of 17 euros I would have sourced elsewhere The first and last time I use this site
S

The non-french pharmacy

I ordered a product from this company as I live in France and the website says Paris and London Since Brexit any items ordered from the UK are much more expensive so i thought this company would deliver from within France Unfortunately this wasnt the case and even though i paid almost 10 pounds delivery charge I also had to pay 10 tax upon delivery The package also took over 2 weeks to arrive will not be using again
C

Takes time to get hold of the ordered items

It takes almost 1 week for the items to arrive eventhough we pay chose the 1-2 days fast delivery It takes around 3 days for them to prepare the items before it was shipped
S

Ordered my two pots or cream

Ordered my two pots of cream never delivered order canceled by French pharmacy No reason first they asked me if I was interested in having one delivered as to what out of stock which I replied three times to that yes one would be better than none the other one can be reimbursed or sent to me a later date three times the only next correspondence that I received was that your whole order has been canceled Been trying to get hold of someone to talk to with no reply to any emails No reply to any messages left will not be ordering from you ever again do not recommend
N

I received the wrong item

I received the wrong item it took a long time to receive the return label still waiting for the right parcel to come awful service
D

Didn t get on well

I recieved my order very quickly but didn t get on well with the product it tinged around the chin area when using the product The next day I had a rash which now has subsided I have gone back to using my usual make up remover
N

Received your email for review but

Received your email for review but still haven t received my parcel Perhaps lost due to Xmas volume - I will contact your CS Looking forward to receiving it soon as love your products and think it s such a great touch that you put the testers in
S

Didn t arrive but customer service fixed things

Ordered my product with express delivery - it didn t arrive so I contacted customer service They deemed it to be lost and issued a refund Happy for the customer service amending things and it could just be down to hermes as from mine and others experiences they don t seem too reliable
E

I am most thankful for being there

I am most thankful for being thereSadly was advised to have a new body cream which I develop an allergy reaction Other products are excellent
A

Three Star Review

I am happy with the products and shopping process My package arrived in a timely manner The 3 star review instead of five is due to a bottle not being sealed properly and leaked inside the box It was visible from the outside of the box something had leaked inside The oil had leaked onto the other products and a bag that came with my purchase

About Thefrenchpharmacy

The French Pharmacy offers the best of French skincare and French beauty carefully chosen and curated by founder Dr Marine Vincent, french docteur in pharmacy. You can now shop online all your favourite skincare, French beauty and French parapharmacy products in one place just like in Paris.

United States

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