


House of Marley Bluetooth Speakers, Headphones, Earbuds & Turntables Inspired by Bob Marley
Based on authentic user experiences
E
7304 reviews
N/A
8 months ago
First they sell me a faulty product
First they sell me a faulty product then they take over 2 months to reply to me after trying to contact them by phone email and social media to get it replaced within my warranty timeframe They eventually reply asking for photos of the speaker which sat around in my house broken for months awaiting their feedback and eventually thrown away because I heard nothing back I told them this and that it didn t specify in their warranty section on their website that the broken product needed to be returned to get a replacement nevermind that I would be charged for shipping too Now they refuse to replace it because of their poor product and service Very untrustworthy and shady business practice
Janis
7304 reviews
N/A
8 months ago
Very cheap quality for the high price
Very cheap quality for the high price Broke after 2 weeks no customer-service they dont even respond Keep your cash or throw it right away in the trash you will have more for your bucks
Do Not Buy From Them
7304 reviews
N/A
8 months ago
Terrible customer service
The Stir It Up wireless turntable I received is un-usable since the needle chatter is so high and multiple reviews online suggest this is a typical problem with their turntables Dealing with House of Marley Canada for a return has been a nightmare House of Marley s return policy states they will pay for return shipping if the item is defective which it is yet it s been a week trying to reach them to have shipping covered and trying to get any type of customer service has been impossible
Roy
7304 reviews
N/A
8 months ago
The customer service is in need of
The customer service is in need of repair They owe me a refund and blame it on accounts receivable May be the problem is they don t know the difference between receivable and payable
Bill B
7304 reviews
N/A
8 months ago
Very cheap products and sound for the
Very cheap products and sound for the money Bluetooth issues on both original and replacement turntable Replacement turntable came with drive belt that was uneven width no QC likely would snap after minimal use Sound quality of Bluetooth speakers barely OK I would think any sustainable benefits the company tries for would be negated by a number of back and forth transactions for defective products A classic 21st century business model that leaves the customer unhappy while enriching the owners
david barksdale
7304 reviews
N/A
8 months ago
Worst customer service ever
Worst customer service ever order items they shipped to wrong place and wouldn t issue refund or reship items Never ever purchase from website
Lori Brown
7304 reviews
N/A
8 months ago
I ordered a 120 00 Bluetooth speaker
I ordered a 120 00 Bluetooth speaker from House of Marley They charged my account and never sent the speaker I reached out to them via email several times and never got any response They basically tried to steal my money
Subscriptions Mohan
7304 reviews
N/A
8 months ago
This company is a scam
This company is a scam I ordered a set comprised of two products They only shipped one and refused to research or take responsibility for the missing product Their customer service does not make any sense
Kel
7304 reviews
N/A
8 months ago
A waste of money
If you want your headphones to fall apart in 5 months this is the place to go I have earbuds and overear headphones that have fallen to bits so it wasn t just one bad item If your product breaks within the warranty they don t offer refunds
Bruno Mendonca
7304 reviews
N/A
8 months ago
Worst assistance ever
Worst assistance ever They never return messages e-mails I m having problems with both products I got and they don t work