Theluxecompany Reviews
The Luxe Company an independent online boutique specialising in quality slee...
AI Review Summary
Based on 32 reviews
Customers report consistently excellent service and high product quality with fast delivery. The store is praised for helpful, friendly, and patient staff. Several customers highlight the great selection of swimwear, lingerie, and unique home items. While most reviews are positive, some negative experiences mention delayed or missing deliveries and rigid return policies. Overall, the brand is seen as reliable and customer-focused.
What customers love
- Helpful staff
- Great product quality
- Friendly service
- Unique items
Common concerns
- Rigid return policy
- Expensive pricing
Last updated 1 month ago
T
Tanya
Ordered 2 dkny nightshirts which were swiftly despatched Lovely hand written note saying they hope I enjoy my purchase Will definitely order from this company again Thankyou
S
Sara
This afternoon I discovered a gem of a
This afternoon I discovered a gem of a shop in Coney Street York A beautiful shop very high luxury but at affordable prices I would agree with a previous review that Lisa and Brian certainly go the extra mile to ensure a good experience Loved the coffee shop and can t wait for the opening of the champagne bar What an asset to York Well done guys
C
Customer
drawn into the shop
drawn into the shop at first by the coffee shop then drawn into the rest of the shop by the gorgeous items on show made to feel welcome
J
Judy
Quality with Great Customer Service
We had previously purchased a faux fur throw The quality is outstanding and still looks brand new after a year s use We decided to buy another one We enjoyed the same care and attention and the quality is still there Just goes to show that it wasn t a one off the first time we shopped at Luxe Thank You again
B
billyp
Great shop
Great shop lovely staff who are really super helpful and attentive They go out of their way to help you They sell beautiful cashmere swim wear and lingerie Also great household things too My favourite shop in Harrogate and well worth a visit
M
Mr Nick Armitage
Fantastic service and fabulous choice
Fantastic service and fabulous choice of lingerie and swimwear
M
Mr Nick Armitage
Extremely helpful friendly staff but
Extremely helpful friendly staff but not pushy
G
Gareth Maher
Just a lovely shop and great service
Just a lovely shop and great service
J
Joyce Gillard
Helpful staff
Very helpful staff who told me the length of the garment I was interested in which was not on the website The garment arrived swiftly and beautifully packaged
K
Karl
Excellent jazz evening with beautiful
Excellent jazz evening with beautiful food and drink and superb singer Love the range of products in the shop and always top class service Highly recommended