Theopticshop Reviews

Sunglasses - Prescription Glasses - Ray-Ban - Oakley - The Optic Shop

theopticshop.co.uk
3.57
140 reviews
Great Rating
Based on 140 user experiences

Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 140 reviews

The optic shop receives consistent praise for fast delivery, excellent customer service, and good value, while concerns about product quality, inaccurate prescriptions, and return policies are frequently reported. Many customers highlight competitive pricing and helpful staff, but several reviews mention issues such as wrong items sent, poor quality control, and difficulties with returns, especially for prescription lenses.

What customers love
  • Fast delivery
  • Helpful customer service
Common concerns
  • Wrong items sent
  • Faulty items
  • Return issues

Last updated 4 days ago

D

Really quick delivery and communicated

Really quick delivery and communicated well Thanks
K

Good quick easy experience

Good quick easy experience Lovely glasses
C

I have used the Optic shop on many

I have used the Optic shop on many occasions Service and quality is top class I recommend this company
T

Very good customer service and fast

Very good customer service and fast delivery times I needed to return another pair and it was very well dealt with and excellent service
N

Tom Ford Snowdon

Delivery was swift and the sunglasses really nice However the wrong size were sent but I ve decided to keep the pair delivered Other than this minor issue all was good
M

Good quality and price service was good

Good quality and price service was good and I well always only give 4 out of 5 or 9 out of 10 as the companies should always wish to improve from all areas
M

Reasonably priced Ray Ban sunglasses

Reasonably priced Ray Ban sunglasses Arrived on time and well packaged for the postage No issues
L

Designer sunglasses order

Ordered designer sunglasses online as they were a good price with a discount code I was kept up to date with the delivery process I would definitely use The Optic Shop again
A

Not 5 stars because i paid for fast

Not 5 stars because i paid for fast track delivery but it took longer than expected still good service and i understand may have took longer due to royal mail strikes hence 4 stars
R

The sunglasses were delivered fast and

The sunglasses were delivered fast and efficiently and came well packaged and intact and were as advertised on the website I would have given the experience 5 stars but the glasses purchased came without a case and the website didnt advise that they didnt come with one or suggest I buy a case with my sunglass purchse

About Theopticshop

Shop our full online range of Ray-Ban, Oakley, Gucci and many more prescription glasses, sunglasses, snow goggles and helmets for men and women.

United States

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