Theopticshop Reviews
Sunglasses - Prescription Glasses - Ray-Ban - Oakley - The Optic Shop
AI Review Summary
Based on 140 reviews
The optic shop receives consistent praise for fast delivery, excellent customer service, and good value, while concerns about product quality, inaccurate prescriptions, and return policies are frequently reported. Many customers highlight competitive pricing and helpful staff, but several reviews mention issues such as wrong items sent, poor quality control, and difficulties with returns, especially for prescription lenses.
What customers love
- Fast delivery
- Helpful customer service
Common concerns
- Wrong items sent
- Faulty items
- Return issues
Last updated 4 days ago
B
Bryan Porthcawl
The best fitting glasses I ve owned Amazing value for such high quality glasses I was concerned that not trying on glasses would not end well But I ll be buying online regularly in the future
P
Paul L
Speedy delivery and no quibble return
Speedy delivery and no quibble return and refund for an unwanted item
C
Customer
Glasses as described
Glasses as described very happy with service
R
Russ
Amazing service from start to finish
Amazing service from start to finish If you are looking for online glasses with a personal touch they are simply the best Thanks Russ
G
Guest
Fast delivery
Fast delivery Good price
M
Mr David Bayes
Well priced frames
Well priced frames and very quick between ordering and the glasses arriving No issues and helpful staff who when an issue arouse contacted me by phone I ll definitely use them again
M
Michele puocci
Exelent service as per usual
Exelent service as per usual thank you
M
Mr Adrian Deeley
As described x 10
Amazing price red Bull racing frames for a tenner WOW
M
Mr I
First Purchase with The Optic Shop Online - Prescription Pair - Ray Bans
Found a pair of Ray Bans on the website in their January sale Decided to give them a call and was put through to Holly What can I say she went through the whole process of putting through the order working through my prescription and ensuring I d get the extra10 off the final price She even waited for me to download an app to check some measurements which I did thereafter she confirmed payment and approved all the details I had logged in I was expecting the glasses a week from placing the order as informed but received them within a few days Fantastic customer service from Holly Online order When I need another pair The Optic Shop will now be my go to
S
Simon
Fast delivery and amazing prices
Fast delivery and amazing prices
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