Theopticshop Reviews
Sunglasses - Prescription Glasses - Ray-Ban - Oakley - The Optic Shop
AI Review Summary
Based on 140 reviews
The optic shop receives consistent praise for fast delivery, excellent customer service, and good value, while concerns about product quality, inaccurate prescriptions, and return policies are frequently reported. Many customers highlight competitive pricing and helpful staff, but several reviews mention issues such as wrong items sent, poor quality control, and difficulties with returns, especially for prescription lenses.
What customers love
- Fast delivery
- Helpful customer service
Common concerns
- Wrong items sent
- Faulty items
- Return issues
Last updated 4 days ago
M
Mrs Joanna Perry
Ordered some sunglasses as a birthday gift really pleased with them and great price and delivery
M
Mr Craig Hackett
Persol 714 SM special edition
Ordered a pair of Persol 714 Steve Mcqueen sunglasses absolutely gorgeous delivery was really quick highly recommend this shop
T
TJ London
Really delighted with the service from
Really delighted with the service from The Optic Shop Will not hesitate to use them again in the future and will recommend to family friends Fast service friendly helpful staff
A
Amelia
Love them
Amazing glasses great quality came in branded case quick delivery Will order from here again
K
Kiran Kaur
Great service
Holly has been lovely sooo helpful and definitely will be purchasing again I m just waiting for my final specs can t wait to receive them thank you so much
J
JAMES BELL
I ordered a pair of Ray Bans
I ordered a pair of Ray Bans when they arrived they didn t suit me I contacted customer service and they were so helpful I sent sunglasses back and they sent the exchange straight away From posting back to receiving new pair took only two days Fantastic service and highly recommended
M
Mrs Christoforou
Michael Kors sunglasses
Michael Kors sunglasses I ordered these beautiful sunglasses and I ve never dealt with this company before Very quick delivery and a very good customer service as DPD delivered them to the wrong place I eventually got them and they are beautiful I would certainly buy from optic shop again
T
Tea Break
Quality spectacles frames and lenses at
Quality spectacles frames and lenses at a good price and delivered quickly so good I bought a second pair
K
Karen Stanton
Don t get ripped off by your opticians Use this company
Frames with lenses were less than half the price of just the frames from my local opticians I ll never buy from an opticians again
G
Garry
I was very impressed by the Optic Shop
I was very impressed by the Optic Shop Easy to use website Great prices and quality prescription lenses with speedy delivery IMO they provided a far superior service compared to Specsavers This was my first time ordering glasses online and I would highly recommend anyone to check them out
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