Thepinballcompany Reviews

The Best Company to Go With

I had finally gotten to a point where I could relax and add something to my collection that I have wanted for years I made the decision to get a pinball machine I didn t want anything fancy or to break the bank but I did want it to be loud and have a lot of lights I contacted the pinball company and discussed with them what I wanted and they also asked about my interests I m Ret U S Air Force and after my discussion with the Pinball Company they said they had just what I needed The referred me to the F-14 Tom Cat Not a new model but still had may miles left in her They assured me that the machine has been maintained by them and that there work is guaranteed They left me with no doubt about my purchase They even had a video of my machine that they sent me so I knew what I was getting This pinball machine id everything I wanted I had a little glitch a while back and they talked me through it over the phone Although it was a used machine it runs like a Champ and I am very pleased

5 STAR The Pinball Company is Awesome

Awesome customer service and very professional I will highly recommend them to anyone Thank you Nic and Brooke

Pinball sales wizards

When I went looking for a new pinball machine there were a lot of vendors to wade through I had read about The Pinball Company about Nic and Brooke and their commitment to customer service and placed them on the short-list of three to consider After speaking with Brooke on the phone yes when you call Brooke you get to speak to Brooke directly I was convinced these were the people I wanted to do business with She was helpful understanding and willing to work with me to get the machine I wanted for the right price and work with me on shipping etc Missouri to Texas They were always in communication with me even when Stern had a production delay and I was never left wondering- what s going on and where was my machine The business transaction was smooth and easy and when my machine shipped they followed through with tracking and connecting me with the shipping company After the machine arrived there was follow-up as well So many times when buying large items online there is a sense of anticipation and anxiety since for the most part everything is done via email and phone- but Brooke and The Pinball Company gave me the feeling that they were going to take care of my business and do what was right to make sure I was happy a welcome change in today s business climate I have and continue to recommend The Pinball Company to many friends and look forward to my next conversation with Brooke about my next purchase Reputable company great communication quality merchandise and awesome customer service The Pinball Company is who to do business with

Everything was done in timely manner

Everything was done in timely manner received pinball machine was easy setup playing in minutes Thanks

Good Experience

I ordered a pinball machine and arcade game two weeks before christmas Machines were delivered 4 days before christmas Couldnt be happier with my experience

Great Service

Brooke was very responsive and answered all my questions The pinball machine arrived quickly and in great condition

Great Company

I have had no problems with The Pinball Co Nic and Brooke have done a great job with working with me on my games and are willing to all they can to make sure I am happy with my purchases

Judge Dredd Pinball Machine

Great experience with The Pinball Company Machine was as advertised arrived safe and packaged great Overall great transaction and hope to do business again in the future