AI Review Summary
Based on 66 reviews
Customers consistently praise The Rum Company for its extensive rum selection, fast delivery, and excellent customer service. Many reviews highlight the well-packaged products and the informative website. A recurring positive theme is the high quality and variety of rums offered. The overall experience is described as seamless and enjoyable.
What customers love
- Great product quality
- Fast delivery
- Helpful customer service
- Excellent packaging
Common concerns
- Expensive pricing
- Subscription wait
Last updated 1 month ago
C
claire raraty-squires
Purchased as a gift When it arrived and I saw the box and contents in the flesh I felt it was rather over priced pretty but overpriced
S
Samantha Tuckett
Strange subscription model currently in a month long wait from payment to receiving first box
Got an email requesting a review before I ve even received my subscription order Ordered on the 1st of the month and won t get my first order until around the 7th of the following month which is very bizarreSpoke to somebody on live chat that explained that to me as it s unclear Suggested that they d be improving their system in the future but launched the subscription model without being able to ship them out when initially ordered Makes no sense My husband wants to try different rums so I ve continued with the order and now I m in the month long wait from paying for the subscriptions first month to actually receiving it if I hadn t contacted them and changed the date of payment then I d be making another payment before I received the first box The product may well be worth the wait but in my opinion if it wasn t for my husband wanting to try different rums and the limited amount of legitimate alcohol subscriptions available I wouldn t have paid up front for something that I wouldn t get for a month I d expect the payment to be taken on despatch or for the order to be shipped shortly after paying and then reoccurring on the same day each month We shall see how it goes But leaving a review for people of the future that are also feeling a bit confused about the subscription model
H
Heinrich Lechner
The Beckford s Rum Caramel tastes very good
The Beckford s Rum Caramel tastes excellent just as we got to know it in England However it is a shame that we in Europe are unable to exchange our services due to national egoism and stupid shortsightedness 2 bottles of rum cost GBP 55 98 For transport and customs we had to pay another GBP 44 99 and 44 97 i e 150 of the value of the goods