


Underfloor Heating | UK's #1 Underfloor Heating Systems
Based on authentic user experiences
Jo Waters
6732 reviews
N/A
11 months ago
My address was incorrect
Brilliant customer service Really helped me when I didn t know what I wanted and went above and beyond to ensure that I got the product I needed Dispatched promptly and arrived in good time
Oleg Yembryk
6732 reviews
N/A
11 months ago
Best Under Floor Heating store in UK
My address was incorrect on my payment invoice I phoned to change it and they did it straight away and parcel was delivered to my new address Great customer service
Zubair Choudhury
6732 reviews
N/A
11 months ago
No refund
I ve been using the store for over 10 years for small and mid size projects Great service competitive prices technical advice
Buster
6732 reviews
N/A
11 months ago
Easy to deal with
Ordered a wrong size which was my fault and sent it back by Royal Mail parcel force I misplaced the receipt again my fault Underfloor heating couldn t validate that they received it but issued a refund anyway Ordered the right size second time and received it in a couple of days Great service Great product as has been installed in bathroom and provides lovely toasty floor Can t wait for the winter My only criticism for Underfloor Heating or for the customer to be aware of is that you need to buy a socket box or dry line box for the thermostat One doesn t come with it which is strange so you have to go to electrical or hardware store and get one separately Then fit it all Not the easiest fit but not the hardest either I m not an electrician but managed it in a couple of hours And all looks and works great
Mark Stead
6732 reviews
N/A
11 months ago
Great service
Clear website good assistance and information when I rang them order placed and delivered promptly The service was great I let you know about the actual performance of the heating once installed
Elizabeth
6732 reviews
N/A
11 months ago
First class service
Great service I ordered over a weekend expecting delivery to be at least mid week my order was delivered by 9am on Tuesday Brilliant
Stuart Gladwell
6732 reviews
N/A
11 months ago
Fast and Useful advice
The account manager was extremely helpful product and prices are great easy to manoeuvre website and they delivered exactly when they said they would Top class service
ChrisG
6732 reviews
N/A
11 months ago
Very quick delivery
I got fast and useful advice on an issue that no one seems to understand or want to help on David went above and beyond explaining what equipment would help
Alan Cooke
6732 reviews
N/A
11 months ago
Bought the wrong size electric heating
Bought the wrong size electric heating matting Phoned up bought the right size and the new matting arrived next day mid afternoon allowing the installer to lay it straight away losing minimal time in the delay Great stuff Thank you Underfloor Heating company
alexander smith
6732 reviews
N/A
11 months ago
Excellent experience
Excellent information Friendly attitude Easy process Plus best quote I got for my project Would highly recommend