


Based on authentic user experiences
Vince Gaines
6730 reviews
N/A
11 months ago
Jamie was an absolute legend when
Jamie was an absolute legend when dealing with a fraudulent call I received Thinkmoney are great and made better by having staff like Jamie working for them
the elk hill
6730 reviews
N/A
11 months ago
I was helped today by Michael A
I was helped today by Michael A He was very polite and extremely helpful He talked me through the process very clearly and was very patient Michael A has made my experience with thinkmoneys advisor help stress free and pleasant Thank you Michael A
Lindsay Laura Parkin
6730 reviews
N/A
11 months ago
I spoke with a call handler called
I spoke with a call handler called Cherry today She was helpful kind and Polite Thank you Cherry
Mr Andrew Pounder
6730 reviews
N/A
11 months ago
The guy jamie who took my call was
The guy jamie who took my call was truly amazing So professional and so polite He took ownership of my problem and resolved the issue immediately He really is a great asset to your company
MISS CATHRINE FOX
6730 reviews
N/A
11 months ago
I spoke to Hafsa today and she was
I spoke to Hafsa today and she was extremely patient talking me through some changes Her kindness shone through and I felt relieved because I had no need to panic trying to do this on my own Thankyou Hafsa I appreciated your time and kindness Cathrine Fox
stella udensi-pontes
6730 reviews
N/A
11 months ago
he staff at thinkmoney are the
All the staff at thinkmoney are the best they are very helpful professionals good listeners today l spoke to Jamie who helped me talk me through what I wanted very clearly and it makes me feel better Thank you Jamie l really appreciate your help and support
Debbie
6730 reviews
N/A
11 months ago
I spoke to Mark today
I spoke to Mark today his birthday is the same as mine he was very helpful and answered my query quickly and efficiently I am a return customer with Think money and I think they are brilliant I am completely rubbish with budgeting my money so they do it for me Highly recommend them
Jonathan Gill
6730 reviews
N/A
11 months ago
Fantastic service today from Millie
Fantastic service today from Millie she was really helpful Always nice to speak to someone so cheerful Problem sorted in minutes Absolutely loving how quick you guys are answering calls now
Jodie Fairfax
6730 reviews
N/A
11 months ago
Excellent service identifying fraud
Michael A was excellent very thorough and reassuring Think had sent me a notification about a potential fraudulent transaction from Panama on my card They d cancelled the card already as a precaution Michael talked me through it set up a password that any Think employee must quote on phone calls and launched a Fraud investigation into the company Really impressed
Marc McCullough
6730 reviews
N/A
11 months ago
Spoke to a lovely man called Mark
Spoke to a lovely man called Mark he was so helpful and explained all the information I needed A positive experience It did take me quite sometime to work out the app but Mark was great I think he needs a pay rise