Tokentax Reviews

TokenTax | Crypto Tax Software and Accounting

Crypto tokentax.co
4.37
75 reviews
Great Rating
Based on 75 user experiences

Rated 4.37 out of 5 by 75 Happy Customers

80%
2.7%
1.3%
6.7%
9.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 75 reviews

Reviews consistently praise TokenTax for exceptional customer service, expertise in DeFi and crypto taxes, and reliable support, with many users highlighting responsiveness and problem resolution. Several users also note the software's ability to handle complex multi-chain and multi-exchange transactions accurately. A minority of reviews report issues such as buggy software, missing cost basis, slow support, high pricing, and no refunds, indicating mixed experiences with usability and value. The themes of customer service and DeFi expertise appear frequently across multiple reviews, while pricing and refund policies are recurring concerns among dissatisfied users.

What customers love
  • DeFi expertise
  • Professional team
Common concerns
  • Expensive pricing
  • Buggy software
  • Missing cost basis
  • No refunds

Last updated 1 week ago

C

Excellent service Peace of mind

I used them for 2 years Excellent experience both times Year 2 they raised the prices quite a bit to like 3500 for whatever reason but it s still well worth it for the peace of mind I thought Year 1 was weirdly cheap anyways You upload all your docs they figure out the details asked you some clarifying questions then deal with the taxes file and handle the transfer for you I liked how they explained the filing options so you can make the right tradeoffs for your situation If I make more on crypto in the future they ll be my first stop
E

Best Service

TokenTax has been delivering fantastic service Very professional and helpful team Had to do a recalc of my cost base in a short space of time which I thought would be very difficult and time consuming and Devin turned it around very quickly and was super helpful Can t recommend enough
H

Great customer support especially Isaac

Isaac was super helpful in orienting me to the product I was looking for a filing service for my taxes come next year and had many questions on edge cases and complexities but he was patient and put me at ease so much so that it was what ultimately made me decide to become a paying customer Thank you Isaac and TokenTax for this peace of mind knowing I m in good hands
T

Elle from TokenTax helped deal with all my crypto tax stress

Doing my crypto taxes was heavy on my mind for forever Elle from TokenTax helped alleviate those worries She was incredible Helped explain things well and even went ahead and adjusted transactions for me I m 100 coming back to TokenTax for next year
K

Great service

Used them for my 2022 taxes It wasn t seamless blame our government for making it complicated but the help they offered was part of their most expensive plan even though I wasn t on it
J

I m a DeFi software expert TokenTax is my DeFi tax expert

I m a software engineer working on blockchain and DeFi code It s my expertise Despite my knowledge of the inner workings of crypto and DeFi the US tax system remains enigmatic to me That s where the TokenTax team comes in Handling taxes from cryptocurrency tokens to the most exotic DeFi situations is their bread and butter I used them to amend and file my tax returns from 2017 to 2019 I m using them again for 2020 The team has been great A big thank you to the TT team
J

above and beyond to help me

They went above and beyond to help me sort through some transaction issues and caught and fixed a user error issue Extraordinary service from Elle Oat Daniel Isaac and co-founder Scott followed up as well
G

This was my first attempt at sorting

This was my first attempt at sorting out my Crypto tax It is a daunting thought as you know that the authorities will certainly be keeping a close eye on all Crypto Tax issues Fear not Token Tax we re outstanding in their reassuring guidance and support I cannot recommend them highly enough An easy 5
J

Great Service

These guys are on the ball Once I got all my crypto transactions and tax documents put together and loaded up they had everything ready for me to review and sign in no time They replied to my questions and issues quickly addressing any concerns I had with a comprehensive answer I will look forward to using them again next year
A

Amazing Customer Service Comprehensive Crypto Tax Software

I was pleasantly surprised by the amazing customer service at Token Tax I have tried a couple of crypto tax software companies and have given up because whenever there was a problem there was little to no support In addition they didn t support all exchanges and wallets Token tax supports all exchanges decentralized centralized small large and all wallets It is very comprehensive Also I am not tech saavy so was intimidated by the process but the support team patiently helped me every step of the way I couldn t have done it without them To anyone wondering what crypto tax software to go with trust me it s Token Tax

About Tokentax

Crypto tax software, but also a full-service crypto tax accounting firm. With us, you can track gains, calculate taxes, and generate tax forms.

United States

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