Tokentax Reviews

Amazing Customer Service Comprehensive Crypto Tax Software

I was pleasantly surprised by the amazing customer service at Token Tax I have tried a couple of crypto tax software companies and have given up because whenever there was a problem there was little to no support In addition they didn t support all exchanges and wallets Token tax supports all exchanges decentralized centralized small large and all wallets It is very comprehensive Also I am not tech saavy so was intimidated by the process but the support team patiently helped me every step of the way I couldn t have done it without them To anyone wondering what crypto tax software to go with trust me it s Token Tax

Great Service

These guys are on the ball Once I got all my crypto transactions and tax documents put together and loaded up they had everything ready for me to review and sign in no time They replied to my questions and issues quickly addressing any concerns I had with a comprehensive answer I will look forward to using them again next year

This was my first attempt at sorting

This was my first attempt at sorting out my Crypto tax It is a daunting thought as you know that the authorities will certainly be keeping a close eye on all Crypto Tax issues Fear not Token Tax we re outstanding in their reassuring guidance and support I cannot recommend them highly enough An easy 5

above and beyond to help me

They went above and beyond to help me sort through some transaction issues and caught and fixed a user error issue Extraordinary service from Elle Oat Daniel Isaac and co-founder Scott followed up as well

I m a DeFi software expert TokenTax is my DeFi tax expert

I m a software engineer working on blockchain and DeFi code It s my expertise Despite my knowledge of the inner workings of crypto and DeFi the US tax system remains enigmatic to me That s where the TokenTax team comes in Handling taxes from cryptocurrency tokens to the most exotic DeFi situations is their bread and butter I used them to amend and file my tax returns from 2017 to 2019 I m using them again for 2020 The team has been great A big thank you to the TT team

Great service

Used them for my 2022 taxes It wasn t seamless blame our government for making it complicated but the help they offered was part of their most expensive plan even though I wasn t on it

Elle from TokenTax helped deal with all my crypto tax stress

Doing my crypto taxes was heavy on my mind for forever Elle from TokenTax helped alleviate those worries She was incredible Helped explain things well and even went ahead and adjusted transactions for me I m 100 coming back to TokenTax for next year

Great customer support especially Isaac

Isaac was super helpful in orienting me to the product I was looking for a filing service for my taxes come next year and had many questions on edge cases and complexities but he was patient and put me at ease so much so that it was what ultimately made me decide to become a paying customer Thank you Isaac and TokenTax for this peace of mind knowing I m in good hands

Best Service

TokenTax has been delivering fantastic service Very professional and helpful team Had to do a recalc of my cost base in a short space of time which I thought would be very difficult and time consuming and Devin turned it around very quickly and was super helpful Can t recommend enough

Excellent service Peace of mind

I used them for 2 years Excellent experience both times Year 2 they raised the prices quite a bit to like 3500 for whatever reason but it s still well worth it for the peace of mind I thought Year 1 was weirdly cheap anyways You upload all your docs they figure out the details asked you some clarifying questions then deal with the taxes file and handle the transfer for you I liked how they explained the filing options so you can make the right tradeoffs for your situation If I make more on crypto in the future they ll be my first stop

Elle saved my world few times

Elle saved my world few times recently with problems to retrieve a PDF tax form and data syncing from Binance she s amazing and answers in full details not only attaches the links and that is very helpful because I ve read every single article on TokenTax so when I reach out to the customer service it means I need help a little bit more than sending a link to the article like others do Elle sthe best

Elle is the best

Wow crypto taxes what a crazy experience Like so many new to crypto I dabbled in every exchange swap wallet farming staking etc right out of the gate and didn t realize at the time that there were tax implications When I sat down to literally pay the piper it felt like an unimaginable challenge to account for all of the details Elle was magnificent with her expertise and patience in helping me get things straightened out Honestly I would have given TokenTax the company a lower score as the other customer care reps were not as helpful as her and I struggled for several weeks to get answers but Elle was so good at the end that I will give the company 5 stars Advice to TokenTax - hold on to Elle Because of her I intend to be a return customer for years to come

Non-Tax CPA Perspective

As a non-tax CPA I have always completed my own taxes But due to all the nuances around cryptocurrency I decided to hire TokenTax They took a lot of the stress out of the process by providing a high quality professional experience

TokenTax is EXCELLENT

I have used TokenTax for several years now and I am so impressed with Zac and his whole team They are so responsive and provide excellent customer service They not only help get my taxes dialed in they also educate and help you understand the best strategies

Robin IS THE BEST EMPLOYEE EVER FOR

Robin IS THE BEST EMPLOYEE EVER FOR TOKEN TAX WENT BEYOND ANYTHING I HAVE EVER EXPERIENCED IN CUSTOMER SERVICE IN MY 48 YEARS ON THIS PLANET THANK YOU THANK YOUGIVE HIM A BIG RAISE

Highly recommend - Tokentax

I subscribe to one of their premium services I liked them so much I paid for a multi-year subscription These guys are very good I have worked with two other crypto-tax companies before I found Tokentax Unlike the others Tokentax returns their calls emails and chat When I had problems with another firm they promptly stepped in and worked with me to refile my 2017 and 2018 tax returns and provided me data to file my 2019 returns Their fees are a bit higher than the competition yet in my mind they are worth the extra money I highly recommend Tokentax

Excellent customer service

Both of the people that helped me were great Robin was awesome Stayed with me the whole time until everything was completely straighten out I had a mess and now thanks to your awesome employees I am good to go I cannot thank them enough Excellent customer service - very knowledgeable - and were extremely helpful to me I could not have completed my taxes without them

A life saver

A life saver They make the impossible possible with all these crypto regulations in that many different places I was going nuts just trying to understand it Not even lawyers specialized in blockchain know how to really handle it That s why a company like Token Tax is such a good piece It saved me hours and most of all gave me that important peace of mind to relax and know that my crypto earnings are legal for me to use

Awesome job by TokenTaxes team

Awesome job by TokenTaxes team I was helped by Elle through the crypto reconciliation process and she was very diligent knowledgeable and patient while I sourced all the needed transaction to get things squared away

I don t always write a review but 5 stars

I don t always write a review but TokenTax totally deserves a 5 stars for their services Story is I was debating between TokenTax and some other crypto tax services decided to sign up on TokenTax Within 10 minutes I was able to import my account but there were some errors because of missing cost basic due to me receiving coins from external wallets I then contacted the support team and Elle responded to me she is like magic she knows what she s doing and she s very proactive Elle walked me through what happened and how to solved it all I had to do was to import my husband s wallets since he sent me some coins Elle also went extra miles to make sure my data looks good before I export my tax forms First time using a cyrpto tax service and I m totally amazed with TokenTax Will definitely come back for 2021 tax