Toughleads Reviews

Tough Leads

toughleads.co.uk
4.67
70 reviews
Excellent Rating
Based on 70 user experiences

Rated 4.67 out of 5 by 70 Happy Customers

85.7%
7.1%
1.4%
0%
5.7%
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C

Ordered a hot tub lead weds 3rd feb

Ordered a hot tub lead weds 3rd feb 2021 was emailed sunday 7th feb to say it was dispatched tracked item today and it has not even been dispatched yet have tried emailing phoning texting no response at all absolute jokers do not waste your money with theseFurther to there response they are just compulsive liars they ignored phone calls and messages and emails eventually texting and then would not respond to our text messages They told me the item had been dispatched but on further questioning it became apparent that they had just printed the courier label and the item was still with them they then admitted that they were hoping to get to the post office later that day a week after my order was placed
R

Poor Quality that even an apprentice would struggle to get away with

Bought a charging cable 3 pin had issues and they agreed to resolve them supposedly they sent someone to pick up and fix exchange the item but nobody ever arrived and still have been unable to contact them since as they seemingly ignore all emails Have opened up the faulty unit to investigate myself and honestly its not a surprise its faulty as the craftsmanship is atrocious if we would have made this as apprentices we would have quickly been let go let alone someone who supposedly knows what they are doing
S

Don t even reply

Sent item back for an exchange as discussed Supplier Adrian refused to respond to three emails asking if item had been received No refund no exchange September 2021 Avoid
B

Communication is awful

Communication is awful I paid 86 for a lead for it to break twice within 6 months of having it There s no contact number to ring so you have to email which they take days to get back to you then eventually completely stop replying to any emails without helping Warranty is none existent as you can t even get in touch with them

About Toughleads

Premium extension leads and adaptor made using H07RN-F rubber cable, built to withstand harsh commercial, stage, industrial and construction environments. Extension leads for electric vehicles (EV), stage or theatre lighting, construction sites, caravans and boats. European travel adaptors. 230v 110...

United States

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