Toughleads Reviews

Update after reply from Tough Leads The issue is I did not receive the text notification on Saturday advising me that the parcel had been dispatched so was unaware that there was a potential for it to arrive on Monday I have never had an issue receiving texts so that s what needs checking by the website developers I m very happy with the quality of the cable which I have now used a couple of times without issue I ve changed the rating to 4 to reflect this After placing my order on a Friday I received a text confirmation which also stated Order updatesYou ll get shipping and delivery updates by text I also paid 10 99 forSPECIAL DELIVERY Royal Mail before 13 00 Items are custom made and dispatched within 2 working days I didn t receive any texts whatsoever about shipping or delivery As a result I was unaware that the parcel was being delivered on Monday The parcel arrived at my home at 10 57 am when I was in the shower and my wife was in the back garden If we d known it was coming someone would have made sure they were in earshot of the front door knocker The parcel was returned to the local Royal Mail delivery office and I had to wait until the following day before I could go and collect it so pointless paying the premium for express delivery Not impressed

The item purchased is exactly what i wanted to monitor electric usage at my berth in marina The reason for the 4 stars it took a while to arrive almost 2 weeks

Reverse polarity lead looks substantial was delivered fairly promptly I believe they are made to order I would give a 5 star rating if I had used the lead and it worked but to date it is awaiting a first outing

Product was supplied as described and delivered at the time and date I was told Well made

Appears good quality Does what it says Haven t got it fitted yet Delivery quick