Toughleads Reviews

Claim

Excellent product service

Excellent company ordered a Hot Tub specific extension cable with RDC it arrived the next day It is very well made weatherproof perfect for my needs

High quality product and good value

High quality product and good value I haven t used it yet but I m confident that it will do the job

Outstanding Customer Service 10 10

I d like to commend this company for its excellent customer service Having never previously purchased anything from them I had a minor issue with an outdoor socket I d acquired to charge my EV And even though it was not necessarily their responsibility they stood by their product and dealt with it promptly courteously and professionally under warranty For that reason Tough Leads is now my go-to provider for all things electrical Keep up the great work Adrian

Extension lead for an EV

Needed an extension lead for an electric car Toughleads were recommended via a facebook group I received very good advice about exactly what I needed Delivery via DHL was very fast Overall a brilliant service

Great firm

Made an enquiry about a custom EV lead and tough leads replied within a minute Follow up questions answered by email almost instantly Product arrived quickly and is top quality Thank you for valuing my custom I ll be back when I need

Emergency order

I was due to have a wall charger installed in advance of collecting my new EV on Saturday but the electrician let me down Due to this I needed a granny extension lead very quickly I contacted Tough leads to advise them of my predicament and they pulled out all of stops to get my lead to me in time Ordered Wednesday despatched Thursday received Friday I have used the item and the quality seems first class Thanks very much Tough Leads Adrian

Tough Leads couldn t have been more helpful

I needed an extension lead with a quick turnaround due to a family emergency I forgot to order for a week Tough Leads totally understood my situation prioritised my order and sent me out the extension lead within 3 days Without it I d have had no way of charging my new EV Massive respect to the guys at Tough Leads when I needed them to come through for me

Excellent customer service

I discovered the website whilst looking for an extension for my Granny EV charger It explained what I needed clearly as I had assumed a cheap extension lead would be sufficient so I was happy to read the info provided Having ordered I sent a message to the company explaining the issues I was having not being able to use my car charger The owner rushed my order out the next day Amazing service thoroughly impressed and grateful The lead is good quality and sturdy

Great Service

Couldn t be happier with the service provided by Tough Leads I sent an enquiry at the end of week expecting it to be looked at the following week but instead Adrian and I were back and forth over the weekend eventually working out what I needed The item was dispatched as soon as I had made payment and it is plugged in and doing the job as I write Thank you

Excellent customer service

Excellent customer service These guys are the best - top quality hand made leads to order Don t cut corners plugging in valuable devices with cheap leads that overheat melt and are dangerous - buy quality stuff from tough leads - you won t be disappointed