Tradefurniturecompany Reviews

The service was good the quality of the wood is very good but I m dissapointed in the finishing touches of the furniture Our table looks like it has a funny animal in the center has a fine crack on top of it and it doesn t look rustic like in the picture Overall okish we re going to keep it but probably will not buy again from this company

Update Oh dear I still like their furniture and their delivery drivers are helpful However as is often the way you don t really know about a company till something goes wrong The last time I used them I had paid in advance I got a phone call telling me I had to pay COD and the agent was just talking at me not to me without stopping telling me I had to pay this sum I tried to get a word in edgeways but she wouldn t stop So I had to SHOUT to tell her to stop so I could tell her I had paid I did not think a lot of this so I sent an email complaining The agents manager dealt with this very badly and she appeared more concerned that I had upset the agent by complaining I no longer think this is such a great company as they cannot cope with customers who have a legitimate complaint I have used this company 1st via ebay and now direct via the internet I am a big fan of Indian furniture eg Sheesham or Mango wood in particular and this company tend to be cheaper than the others We had three large pieces of furniture delivered today having ordered direct and the delivery driver was brilliant You do have to pay for an unwrap service which we did and the driver delivered the three items right into our living room and put them where we asked I also found their customer service excellent getting immediate replies to email queries and a very helpful young lady Anastacia when I rang It is quite unusual to have proper customer service nowadays They also do very nice furniture although they don t always have everything in stock but that may be due to the current Covid situation